Overall good experience. Everyone was very professional and pleasant.

great service

Altogether it was good. But as promised I did not get a full tank of gas. Otherwise it was a great service

Our salesman, Ezell Williamson, was great from start to finish. He's a professional and very knowledgeable about the Lexus products. Ezell helped us get exactly what we needed. You're in good hands with Mr. Williamson. The car is beautiful and very luxurious! My husband and I are thrilled with it. Thank you Park Place Lexus of Grapevine and thank you very much, Ezell!!!

Vehicle was ready when I got there. I am still waiting on the replacement key fob and owners manual that was being purchased at the local Ford dealership.

Seemed to be a lot of extra time even though purchase was done online.

Good Experience

Process under purchase

Katelyn contacted me and has been very helpful in keeping me informed.

This was hands down the easiest vehicle purchase I've ever had. From start to finish, the entire process was smooth and stress-free. Shane Welter was absolutley amazing - friendly, knowledgeable, and truly made everything so simple. He walked me through every step, answered all my questions with patience and never made me feel pressured. I couldn't be happier with how it all turned out. Highly recommend to anyone looking for a straighforward, pleasant car buing experience!