I knew Park Place has a reputation for quality and truly valuing their customers. What I experienced exceeded any expectations I had. Bobby Heffernan made my experience looking for my next car, one of the best I've ever encountered. I have already told family, friends and coworkers alike about the next level of care they would encounter if, in their next search for a car they try out Park Place in Grapevine. If I could, I would rate my experience at Park Place in Grapevine a 6 on a scale from 1 to 5. Thank you!!

We had a great experience and really appreciated the professionalism of the sales staff. The product was in great shape we were given a good offer with no surprises.Thanks.

Met with sales agent G'Keria Collins who was kind, courteous and knowledgeable. Picked up my vehicle and Kris explained all the technology.

Brandon did an amazing work. Well done!

It was the easiest car buying situation I have ever been a part of. My car came in and communication of when it would be ready was efficient and there. The paper work was ready to go so it was going over the paperwork, signing, exchanging of money, and going through the car. Everyone I worked with was amazing!

Ezell if my go to guy and has been for 16 years, outstanding customer service!

I recently purchased a Lexus GX550 from Park Place Lexus Grapevine, and I couldn't be happier with the experience—thanks to Katelyn! Originally, I was working with Dylan Granade, but when he moved on, Katelyn stepped in seamlessly and made the entire transition effortless. From the moment she took over, she was knowledgeable, professional, and incredibly attentive.Katelyn took the time to understand exactly what I was looking for and made sure every step of the process was smooth and stress-free. She was always responsive, answered all my questions with patience, and went above and beyond to make sure I had the best experience possible. Her enthusiasm and expertise made this car-buying journey an absolute pleasure.Next time I need a new car or anyone I know needs a car, I'll send them to Katelyn.

No

We had a good visit and Kevin Cleveland was very personable and professionl!

Great service