Park Place Lexus Grapevine
4.9/5
4.9 /5
3,458 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
3,458 Verified Reviews
5.0/5
5.0 /5
We had a great experience. Ash was fantastic.

5.0/5
5.0 /5
Great service advisor

3.0/5
3.0 /5
Every other time I have come has been great but this time it was a little bit frustrating. Starting with my attempted phone call where I was on hold for over 30 minutes. I was kind of in a dire situation because I had a tire issue and I was trying to figure out where to go and unfortunately, your lines were not connecting me even though they kept telling me I was the next Caller in line. Finally upon arrival I was told it could my tire issue would take 45 minutes. It ended up taking a little over two hours. It would’ve been nice to just get a little bit more communication and maybe an extra apology or something for this situation.Like I said every other time I have been with you guys it has been great. Just a disappointing experience this time.

5.0/5
5.0 /5
Jessica was amazing. They were never pushy but always available to answer any questions. I financed the car through Chase bank. Jessica made the process seamless. I would definitely trust and recommend her for any car purchase.

5.0/5
5.0 /5
Fred Guiette was great! Friendly and very helpful. Kept me apprised the entire time I was waiting on the service. My “regular” service tech was not available so it was my first time working with him. Will definitely work with him again.

5.0/5
5.0 /5
Excellent service by juan Vargas.

5.0/5
5.0 /5
Auto detailing

5.0/5
5.0 /5
Juan was a pleasure to work with. He helped make it a speedy visit and he kept me posted the whole time.

5.0/5
5.0 /5
Excellent service as always!

5.0/5
5.0 /5
As always, expectations were exceeded.