Mr. Heffernan helped me with the vehicle I was interested in. We worked out a price but once I came to take a test drive I decided along with my wife that we did not like the Dark Blue Metallic, but otherwise everything else was acceptable. We found a couple of vehicles next door at Cadillac, but still trying to close the deal. Bobby did a great job, but if we don't like the color we should not settle for $35k OTD. If the price was more competitive this color issue may not have been one.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Friendly and the service was great
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Very knowledgeable sales associate.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
After poor experiences at other Lexus locations, I was considering looking at alternatives brands. However, Bobby H. At Park Place Grapevine made the experience flawless. He was knowledgeable of the inventory and asked great questions to uncover my needs. He was able to guide me through the process without making me feel pressured or rushed. Looking forward to working with Bobby again.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Elliott was helpful, responsive, and thorough.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Joe Phu is the “Best”. Knowledgeable, professional, kind, helpful, puts the customer first-“Customer Service”
Anonymous
•
May 20, 2024
5.0/5
5.0/5
Good service 🌟👍
Anonymous
•
May 20, 2024
5.0/5
5.0/5
Online, I found a vehicle that caught my interest. Swung by the dealership to take a look at it, was not bothered by sales people. I went inside and met Hoe Phu, who was very professional and helpful with my test drive. I was not comfortable with the jeep at the time, but several days later I emailed Joe with my offer. In very little time Joe called me back, accepting my offer. I was actually driving into the lot at that same time, so I went on in and sealed the deal quickly. VERY happy with Joe and the entire process.
Anonymous
•
May 19, 2024
5.0/5
5.0/5
Purchased new GX550 from sales man Mike CotterHe exceeded my expectations of what I wanted.
Mr. Heffernan helped me with the vehicle I was interested in. We worked out a price but once I came to take a test drive I decided along with my wife that we did not like the Dark Blue Metallic, but otherwise everything else was acceptable. We found a couple of vehicles next door at Cadillac, but still trying to close the deal. Bobby did a great job, but if we don't like the color we should not settle for $35k OTD. If the price was more competitive this color issue may not have been one.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Friendly and the service was great
Anonymous
•
May 22, 2024
5.0/5
5.0/5
Very knowledgeable sales associate.
Anonymous
•
May 22, 2024
5.0/5
5.0/5
After poor experiences at other Lexus locations, I was considering looking at alternatives brands. However, Bobby H. At Park Place Grapevine made the experience flawless. He was knowledgeable of the inventory and asked great questions to uncover my needs. He was able to guide me through the process without making me feel pressured or rushed. Looking forward to working with Bobby again.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Elliott was helpful, responsive, and thorough.
Anonymous
•
May 21, 2024
5.0/5
5.0/5
Joe Phu is the “Best”. Knowledgeable, professional, kind, helpful, puts the customer first-“Customer Service”
Anonymous
•
May 20, 2024
5.0/5
5.0/5
Good service 🌟👍
Anonymous
•
May 20, 2024
5.0/5
5.0/5
Online, I found a vehicle that caught my interest. Swung by the dealership to take a look at it, was not bothered by sales people. I went inside and met Hoe Phu, who was very professional and helpful with my test drive. I was not comfortable with the jeep at the time, but several days later I emailed Joe with my offer. In very little time Joe called me back, accepting my offer. I was actually driving into the lot at that same time, so I went on in and sealed the deal quickly. VERY happy with Joe and the entire process.
Anonymous
•
May 19, 2024
5.0/5
5.0/5
Purchased new GX550 from sales man Mike CotterHe exceeded my expectations of what I wanted.