Phenomenal customer service from Greg Delano, Joe Phu, and others. I initially spoke with Kevin Cleveland, and was disappointed about the lack of RXs as I was unexpectedly in the market to replace mine. Greg and Joe especially went above and beyond for me, multiple times and in multiple ways. In addition to Greg and Joe, I’d like to recognize Kevin, and Reyes, who helped me with the technology on my new RX. I can’t speak highly enough about them. They are truly assets to the dealership.

Courtney was very polite, answered our questions and tried her best to see customers enjoy their experience when purchasing a vehicle. My whole family is in the process on getting new cars soon .

We decided to trade in a small SUV for an RX350. We experienced excellent customer service, a fair offer for our trade, and a great price on the certified Lexus pre-owned. It was an outstanding experience. We will recommend Elliot McCray and Park Place Lexus.

Excellent experience. Very efficient.

Haven't came in yet.

Fred was friendly and professional. Quick service.

Doris found a 2025 IS 350 f sport and Becky Gustafsson was so great in helping her. Becky’s guidance was outstanding and very helpful in selecting was we needed with our purchase. Thank you Becky for all you did for us.

I posted this review on Google "We recently purchased a car from Park Place Lexus in Grapevine, and the entire experience was top-tier. Randall was the one who helped us find the perfect vehicle for our family. He was knowledgeable, patient, and genuinely helpful throughout the entire process. Everyone we encountered at the dealership was incredibly friendly and polite. The level of attentiveness and professionalism from the staff really stood out and made our experience stress-free. If you're in the market for a vehicle and want to be treated like a valued guest, I highly recommend visiting Park Place Lexus in Grapevine!

It was good.

JR was a very professional and friendly Park Place associate. We reviewed the cars in transit and decided on the right model and color that suited our needs/wants. He explained all the options of addons and helped us with the correct decisions. He was very kind and helpful when we had questions after the sale was completed. We would definitely contact JR again when we are in need of a new vehicle.