Brian Safianow took very good care of us, it was a smooth process and we would highly recommend Lexus of Grapevine to others.
Anonymous
•
Mar 28, 2026
5.0/5
5.0/5
Was in for 1st 6mo complimentary service. Went well. Had no issues. Got some tech questions answered. Waited for car, took about 1.5hrs. Loved the car wash too!
Anonymous
•
Mar 28, 2026
5.0/5
5.0/5
From the first step of pulling in the drive to the last step of receiving my car back there is professionalism on all levels.
Anonymous
•
Mar 27, 2026
5.0/5
5.0/5
Excellent service as always.
Anonymous
•
Mar 26, 2026
3.0/5
3.0/5
Good evening,My Check in this visit was painful.I had to say and spell my last name at least 3 times, and still couldn’t be found in the .system.I was asked my first name and I provided Debbie instead of Deborah and still could not be located.My VIN had to be used to finally be recognized as a customer.When I go to the local car wash, I pull up, someone comes to my car and immediately knows my information in addition to knowing the car wash I get each visit.I was just really disappointed that it didn’t feel like a warm and fuzzy visit after purchasing my car at park place 5 years ago and coming for all of my maintenance..
Brian Safianow took very good care of us, it was a smooth process and we would highly recommend Lexus of Grapevine to others.
Anonymous
•
Mar 28, 2026
5.0/5
5.0/5
Was in for 1st 6mo complimentary service. Went well. Had no issues. Got some tech questions answered. Waited for car, took about 1.5hrs. Loved the car wash too!
Anonymous
•
Mar 28, 2026
5.0/5
5.0/5
From the first step of pulling in the drive to the last step of receiving my car back there is professionalism on all levels.
Anonymous
•
Mar 27, 2026
5.0/5
5.0/5
Excellent service as always.
Anonymous
•
Mar 26, 2026
3.0/5
3.0/5
Good evening,My Check in this visit was painful.I had to say and spell my last name at least 3 times, and still couldn’t be found in the .system.I was asked my first name and I provided Debbie instead of Deborah and still could not be located.My VIN had to be used to finally be recognized as a customer.When I go to the local car wash, I pull up, someone comes to my car and immediately knows my information in addition to knowing the car wash I get each visit.I was just really disappointed that it didn’t feel like a warm and fuzzy visit after purchasing my car at park place 5 years ago and coming for all of my maintenance..