As always, expectations were exceeded.

Personnel very responsive.

Always get white glove treatment here

good but for long wait

Brian Safianow took very good care of us, it was a smooth process and we would highly recommend Lexus of Grapevine to others.

Was in for 1st 6mo complimentary service. Went well. Had no issues. Got some tech questions answered. Waited for car, took about 1.5hrs. Loved the car wash too!

From the first step of pulling in the drive to the last step of receiving my car back there is professionalism on all levels.

Excellent service as always.

Good evening,My Check in this visit was painful.I had to say and spell my last name at least 3 times, and still couldn’t be found in the .system.I was asked my first name and I provided Debbie instead of Deborah and still could not be located.My VIN had to be used to finally be recognized as a customer.When I go to the local car wash, I pull up, someone comes to my car and immediately knows my information in addition to knowing the car wash I get each visit.I was just really disappointed that it didn’t feel like a warm and fuzzy visit after purchasing my car at park place 5 years ago and coming for all of my maintenance..

Service and repairs