I posted this review on Google "We recently purchased a car from Park Place Lexus in Grapevine, and the entire experience was top-tier. Randall was the one who helped us find the perfect vehicle for our family. He was knowledgeable, patient, and genuinely helpful throughout the entire process. Everyone we encountered at the dealership was incredibly friendly and polite. The level of attentiveness and professionalism from the staff really stood out and made our experience stress-free. If you're in the market for a vehicle and want to be treated like a valued guest, I highly recommend visiting Park Place Lexus in Grapevine!

It was good.

JR was a very professional and friendly Park Place associate. We reviewed the cars in transit and decided on the right model and color that suited our needs/wants. He explained all the options of addons and helped us with the correct decisions. He was very kind and helpful when we had questions after the sale was completed. We would definitely contact JR again when we are in need of a new vehicle.

Heidi answered my email Sunday night & Monday morning Courtney called me to set up an appointment at 1130am! Courtney explained the scenario of selling my car & buying a new Lexus. She has an amazing sales ability with a great personality ! It was a smooth transaction, we got kid glove service at Park Place Lexus! Thanks to the friendly staff & Renee master tech advisor! Love my new Lexus ! Rebecca L Brown

G’Keria was awesome to work with and please tell her I said so! Given your current shortage of inventory of the model and features I was looking for, she turned over every stone to find a car for me. Ultimately, I put down a reserve deposit on a car she was able to order for me. Unfortunately, the car will be coming from Canada, so it all depends on whether my order is able to avoid the upcoming tariffs and our deal holds together. I’ve got my fingers crossed but so far there hasn’t been any definitive news about how Lexus will handle customers who put a deposit down before the tariffs become effective but the car was not in country yet.🤞🏼

I put a deposit on a SUV that is scheduled to be delivered in the next week or two. Derek Tucker was my sales person and he was very professional. Nice man.

When Randal Hood made a mess of the order for my RX350h (failed to even order it) in December I met with Zane Sommer. He did an excellent job of getting me the car that I wanted. I received it this week and very happy with his service.

Let my sales rep know I wanted the gray Lexus lc500. Park Place grapevine had one and called me. Since I can’t drive due to recent knee surgery, everything was done over the phone and online. Becky delivered my car the next day. Easiest car purchase ever.

Easy in and out experience

Quick service, just getting my emissions check. I chose to wait since I knew it would be a short service and it took about 30 to 45 minutes.