Courtney Landgraf was amazing! I talked to her about what I was looking for in a car lease paymenand she worked hard to get me exactly what I wanted. Her knowledge of the vehicle and lease options was very impressive. I’ve been leasing cars for many years and this was one of the most pleasant experiences I’ve had. In the end, I felt like I made a friend. Park Place is lucky to have her in their community.

Randall Hood did a great job and new the workings of the car very well.

Made car buying easy and stress free.

Pleasant and efficient experience.

Happy

This is the second Lexus I have bought from Fernando Diaz-Marquez. He provided a great price for the new vehicle was able to provide a good trade in value.

We were greeted warmly as we entered and asked how he could help. We were just looking for an es350 that appealed to both of us. Shanelle Rhodes came to see what we liked. After listening to us, it was determined that our color combo was not in inventory. She excused herself so we could discuss and returned with our color combo in an es300h. After driving ( not knowing it was a hybrid ), we decided we would buy. The rest of the experience was the best ever experienced in a car dealership. Shanelle is a super salesperson, never pushy and always concerned about our satisfaction.

We were not able to make a deal, but Josh Patel is a professional and always keeps his promises.

Good

This is my second purchase from Park Place Lexus Grapevine. I thoroughly enjoy the purchasing experience here. They are no pressure sales and give you the best pricing available without the back and forth haggling. Bobby Heffernan (2nd time purchasing w/him involved) and Rob Herring made the purchasing process smooth. I love the purchasing experience here.