Everything went very smooth. It was nice to get the paperwork completed before I picked up my vehicle.

Matt was very professional and helpful. I had the wrong insurance card in my car and could not complete the state inspection. Matt got my insurance company on the line and we had the card within 5 minutes and we were able to complete the service. Avoided long drive home to get card and return.

Zane is fantastic - I could not recommend him highly enough. His communication is respectful, clear, direct, and inviting. We also worked with Ash on the logistics of purchasing the car - he is also wonderful. He was similarly clear and straightforward and has been very responsive to my questions even after the purchase. It makes me feel like his help and care are genuine and not just to make another sale.

Everyone we dealt with was wonderful, starting with Ezell who did an excellent job answering our questions and leading us down the right path and taking care of us and trying to help us out with every aspect of the buying experience. Also, thanks to Becky and Mike for helping out during the process.

It was excellent!

Bought ours second Lexus from Park Place Lexus Grapevine. Brandon Chong is the reason we decided to come back to this dealership. He is a phenomenal sales manager, very professional and a delight to work with. I always make it a point to send all friends and family to Brandon for their car purchase.

Silas was AMAZING. His approach, customer service, delivery, ability to make you feel at home with no pressure, and consistently said “we want what’s best for you.” and truly meant it. We will tell everyone about Silas and PP Lexus. One of the reasons why we purchased the car was because of him.

Joe Phu is very knowledgeable

Very easy process

super