Zane is fantastic - I could not recommend him highly enough. His communication is respectful, clear, direct, and inviting. We also worked with Ash on the logistics of purchasing the car - he is also wonderful. He was similarly clear and straightforward and has been very responsive to my questions even after the purchase. It makes me feel like his help and care are genuine and not just to make another sale.

Everyone we dealt with was wonderful, starting with Ezell who did an excellent job answering our questions and leading us down the right path and taking care of us and trying to help us out with every aspect of the buying experience. Also, thanks to Becky and Mike for helping out during the process.

It was excellent!

Bought ours second Lexus from Park Place Lexus Grapevine. Brandon Chong is the reason we decided to come back to this dealership. He is a phenomenal sales manager, very professional and a delight to work with. I always make it a point to send all friends and family to Brandon for their car purchase.

Silas was AMAZING. His approach, customer service, delivery, ability to make you feel at home with no pressure, and consistently said “we want what’s best for you.” and truly meant it. We will tell everyone about Silas and PP Lexus. One of the reasons why we purchased the car was because of him.

Joe Phu is very knowledgeable

Very easy process

super

Chanelle Rhodes was OUTSTANDING. I will definitely recommend her and buy from her again.

Excellent customer service! Ezell was very attentive to us and patiently answered our questions. He also did a great job explaining the new features of the RX500h. White glove service from beginning to end!