Half the communication is from artificial intelligence, (which is worthless and cold) and when you do finally make contact with a human, they do not call back or answer the questions you asked about.
Anonymous
•
Dec 29, 2025
5.0/5
5.0/5
Kevin Cleveland was a very knowledgeable and enthusiastic sales manager.He made ordering a new Lexus RX 350 hybrid very pleasant.
Anonymous
•
Dec 27, 2025
5.0/5
5.0/5
Very pleasant experience. Was able to do most of the negotiating via email, text and phone. When we came into the dealership it was to allow my wife to test drive the car.
Anonymous
•
Dec 27, 2025
5.0/5
5.0/5
Recall notice.
Anonymous
•
Dec 26, 2025
1.0/5
1.0/5
They never sent me the credit applications or called me baxk
Anonymous
•
Dec 25, 2025
5.0/5
5.0/5
The purchase of our new Lexus was refreshing with no pressure to buy. The whole paperwork process was also very quick. Great service.
Anonymous
•
Dec 25, 2025
5.0/5
5.0/5
Victor Romero was so easy and great to work with. He’s a true credit to Park Place.
Anonymous
•
Dec 25, 2025
5.0/5
5.0/5
Great! Brandon Chong was helping me to order a new car and we just got it couple days ago. Very happy with everything! Thanks
Anonymous
•
Dec 24, 2025
5.0/5
5.0/5
John Hostler did a superb job of guiding my wife and I through our 2026 RX 350 purchase. Very knowledgeable and a pleasure to work with.
Half the communication is from artificial intelligence, (which is worthless and cold) and when you do finally make contact with a human, they do not call back or answer the questions you asked about.
Anonymous
•
Dec 29, 2025
5.0/5
5.0/5
Kevin Cleveland was a very knowledgeable and enthusiastic sales manager.He made ordering a new Lexus RX 350 hybrid very pleasant.
Anonymous
•
Dec 27, 2025
5.0/5
5.0/5
Very pleasant experience. Was able to do most of the negotiating via email, text and phone. When we came into the dealership it was to allow my wife to test drive the car.
Anonymous
•
Dec 27, 2025
5.0/5
5.0/5
Recall notice.
Anonymous
•
Dec 26, 2025
1.0/5
1.0/5
They never sent me the credit applications or called me baxk
Anonymous
•
Dec 25, 2025
5.0/5
5.0/5
The purchase of our new Lexus was refreshing with no pressure to buy. The whole paperwork process was also very quick. Great service.
Anonymous
•
Dec 25, 2025
5.0/5
5.0/5
Victor Romero was so easy and great to work with. He’s a true credit to Park Place.
Anonymous
•
Dec 25, 2025
5.0/5
5.0/5
Great! Brandon Chong was helping me to order a new car and we just got it couple days ago. Very happy with everything! Thanks
Anonymous
•
Dec 24, 2025
5.0/5
5.0/5
John Hostler did a superb job of guiding my wife and I through our 2026 RX 350 purchase. Very knowledgeable and a pleasure to work with.