I have been working with Silas on the purchase of my 2023 RX350 Luxury. Silas has gone above and beyond to help me find exactly what I was looking for.The Lexus dealership here is so bad, I will be driving 5 hours just for the customer service experience.Looking forward to seeing my car and meeting Silas in person!
Anonymous
•
Aug 7, 2023
5.0/5
5.0/5
Happy to have Chanelle be my sales rep a second time. The purchase was easy and straight forward . The numbers were presented to me and I was able to come in and complete the sale in about an hour. The vehicle was serviced and ready to go. And everyone at the dealership was very helpful and accommodating .
Anonymous
•
Aug 7, 2023
5.0/5
5.0/5
Such a pleasant experience! Elliott was kind and knowledgeable, plus very easy to work with through the entire trade/buying experience.
Anonymous
•
Aug 7, 2023
5.0/5
5.0/5
Noticed a 2020 Lexus UX 250h advertised (Google search). I called first, set up an appointment with Elliott McCray. He was a pleasure to work with from the start (I'd already dealt with two other Lexus sales people, one at Sewell downtown (he was lackluster), and one at Park Place in Plano (he was actually borderline obnoxious, not sure how he makes a living actually). Went in to see Elliott, he was ready and waiting for me. Had the car ready for a test drive. We did a bit of negotiation, he was fair throughout, and I did purchase the vehicle. Elliott spent his time with me, didn't multi-task across ten different customers, and made the experience most pleasant.
Anonymous
•
Aug 4, 2023
5.0/5
5.0/5
Thank you David Hagen for the test drive and excellent service
Anonymous
•
Aug 4, 2023
5.0/5
5.0/5
Charles Owen and Josh Patel were very professional in handling the sale of the LS500 from begining to the end.
Anonymous
•
Aug 2, 2023
5.0/5
5.0/5
My first contact was with Mr. Mike Moore. He was polite, helpful, very knowledgeable, patient, and thorough. Once we had made our selection, he handled everything efficiently, effectively, and professionally. After the sale, Mr. Moore followed up to ensure we were satisfied and had any questions. Park Place Lexus in Grapevine should have more salesmen like Mr. Moore. He should be handsomely rewarded for his diligence.
Anonymous
•
Aug 2, 2023
5.0/5
5.0/5
This is my second purchase with Park Place, specifically with Josh Patel, and I have been extremely impressed both times. Josh is incredibly professional, informative, and made the process as easy as can be. We will work with Josh for any future vehicles and continue to recommend that anyone in the market for a vehicle visit Park Place and work with Josh.
I have been working with Silas on the purchase of my 2023 RX350 Luxury. Silas has gone above and beyond to help me find exactly what I was looking for.The Lexus dealership here is so bad, I will be driving 5 hours just for the customer service experience.Looking forward to seeing my car and meeting Silas in person!
Anonymous
•
Aug 7, 2023
5.0/5
5.0/5
Happy to have Chanelle be my sales rep a second time. The purchase was easy and straight forward . The numbers were presented to me and I was able to come in and complete the sale in about an hour. The vehicle was serviced and ready to go. And everyone at the dealership was very helpful and accommodating .
Anonymous
•
Aug 7, 2023
5.0/5
5.0/5
Such a pleasant experience! Elliott was kind and knowledgeable, plus very easy to work with through the entire trade/buying experience.
Anonymous
•
Aug 7, 2023
5.0/5
5.0/5
Noticed a 2020 Lexus UX 250h advertised (Google search). I called first, set up an appointment with Elliott McCray. He was a pleasure to work with from the start (I'd already dealt with two other Lexus sales people, one at Sewell downtown (he was lackluster), and one at Park Place in Plano (he was actually borderline obnoxious, not sure how he makes a living actually). Went in to see Elliott, he was ready and waiting for me. Had the car ready for a test drive. We did a bit of negotiation, he was fair throughout, and I did purchase the vehicle. Elliott spent his time with me, didn't multi-task across ten different customers, and made the experience most pleasant.
Anonymous
•
Aug 4, 2023
5.0/5
5.0/5
Thank you David Hagen for the test drive and excellent service
Anonymous
•
Aug 4, 2023
5.0/5
5.0/5
Charles Owen and Josh Patel were very professional in handling the sale of the LS500 from begining to the end.
Anonymous
•
Aug 2, 2023
5.0/5
5.0/5
My first contact was with Mr. Mike Moore. He was polite, helpful, very knowledgeable, patient, and thorough. Once we had made our selection, he handled everything efficiently, effectively, and professionally. After the sale, Mr. Moore followed up to ensure we were satisfied and had any questions. Park Place Lexus in Grapevine should have more salesmen like Mr. Moore. He should be handsomely rewarded for his diligence.
Anonymous
•
Aug 2, 2023
5.0/5
5.0/5
This is my second purchase with Park Place, specifically with Josh Patel, and I have been extremely impressed both times. Josh is incredibly professional, informative, and made the process as easy as can be. We will work with Josh for any future vehicles and continue to recommend that anyone in the market for a vehicle visit Park Place and work with Josh.