Park Place Lexus Grapevine
4.9/5
4.9 /5
3,569 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
3,569 Verified Reviews
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4.0/5
4.0 /5
Good

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5.0/5
5.0 /5
Silas is great

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5.0/5
5.0 /5
I popped in a few days after getting my new RX 500h F Sport, which I LOVE. I had a question about the on screen navigation system and some default settings. Brian Safianow (my sales representative) and Michael (sorry...I believe that's the name--he was the Tech guy until last week when he moved to sales) both came out to the vehicle and spent tons of time helping me figure out the answers to my questions. While we were unable to resolve my question about nav screen default settings, Brian had contacted someone 'up the IT line' with my concern before I got home from the dealership! Such amazing customer service.

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5.0/5
5.0 /5
Danny Cantu was knowledgeable and professional in assisting me purchasing a 2023 Lexus RH350H.

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5.0/5
5.0 /5
I looked online at Lexus dealerships around the area for an NX300. When I found the NX300 that had all the options I wanted, I talked to Jessica online who transferred me to Rob Herring. Even though it was end-of-day -- 6 p.m. when I arrived -- and I was 45 minutes away, Rob still encouraged me to come test drive the car and that he would get the keys. When I got there the car was already waiting. Rob walked me through the entire process and though long (which is normal when buying a car), it probably was the easiest and best buying experience I have ever had -- especially being the first time I ever bought a car without my parents, brothers or husband. Rob showed empathy and was very accommodating. He even checked up on me the following day to see if I had any questions on my car.

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5.0/5
5.0 /5
Fernando Diaz-Marquez was a wonderful salesperson. Helpful, engaged, and not pushy. I would recommend him to my friends and neighbors in the market for a car. Thanks, Fernando.

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5.0/5
5.0 /5
Dennis Velasquez walked us through the entire process. He was courteous, professional, transparent and sensitive to our needs and respectful for our time. We were very pleased.

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5.0/5
5.0 /5
Very smooth, relaxed.

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5.0/5
5.0 /5
Very pleasant experience working with Mike and team. Low pressure process and we liked dealing with one person through the entire sale.

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5.0/5
5.0 /5
Dropped by to have license plates installed on our 2023 RX350.