Park Place Lexus Grapevine
4.9/5
4.9 /5
3,569 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
3,569 Verified Reviews
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5.0/5
5.0 /5
Amy Fink is simply the best!She is the definition of Integrity and Excellence!

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4.0/5
4.0 /5
Reuben McPherson provided very good service. The time spent negotiating the trade-in was way too lengthy in responses. It became an experience similar to the idea of a "used car salesman environment". Also, credit was given to a person I spoke with before coming to PP and ONLY asked if a copper colored RX was available to see. My name was taken off the phone system, not provided and I had no intention of pursuing with same person. McPherson was helpful and whoever "Silas" was provided no assistance other than saying hello during the end process. A very unfair system.

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5.0/5
5.0 /5
Ruben came in on his day off to meet with me and my husband! The car has been allocated but not yet delivered.

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5.0/5
5.0 /5
Elliot helped me find my car! We got a great deal and the process was very smooth! Love my new NX!

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5.0/5
5.0 /5
Randal was very helpful and easygoing I have purchased 5 new cars there and hopefully I will have good luck with your service Dept. I know you will do very well with my 2 cars they are perfect used cars

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5.0/5
5.0 /5
Brandon Chong was absolutely thorough and professional in helping me decide what vehicle to choose. I would recommend him to everyone and anyone who wants to buy a Lexus!

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5.0/5
5.0 /5
Carl was great

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5.0/5
5.0 /5
We were so pleased from start to finish - Becky was a pure delight to work with. We were at ease, smiling, laughing and relaxed through the whole experience. Becky tirelessly worked to take care of us, even on her days off! This was not expected but it did not go unnoticed! She obviously loves what she does and puts her customers first. When we hit a small speed bump in reserving our vehicle, we were very understanding. Becky made it her personal goal to make it right, even though we weren't expecting any strings to be pulled or special concessions to be made. This was not our first new car purchase, but our first "Lexus Experience" and we are so tickled with our new car!

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5.0/5
5.0 /5
Natalie Artiles was an absolute pleasure to work with. I had a very specific request on the exterior and interior colors for my NX and she kept me in loop and contacted me every time there was one available to reserve. It took us few tries, however she was able to find me the vehicle I wanted. Excellent service like always. I would not have expected any less. Thank you.

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5.0/5
5.0 /5
We bought our car from Danny Cantu as we have several times in the past and have had great customer service and treated fairly each time. Always a positive experience with Danny and Park Place Lexus Grapevine.