Amy was great! Excellent customer service

It’s was a wonderful experience! We bought a car for our son and Mr. Mike Moore went above and beyond to make it happen!

Our Sales Experience Manager, Reuben McPherson was utterly amazing. He made my wife and me comfortable throughout the car buying experience. He is an expert in the knowledge of LEXUS products and services. His honesty and ability to sell the most key features of the vehicle are second to none. His explanation of the features of the LEXUS ES350 made the buying decision easy. Reuben is a role model among sales professionals. On a scale of 1 to 10, he is a 10 and possesses the solid attributes of a world-class salesperson. Reuben's focus is on satisfying the customer's needs, rather than just making quotas. Repeat customers are the ones who tell others of the great deals offered at Park Place Lexus in Grapevine Texas. Thanks, Reuben again for a professional and rewarding sales experience.

My sales person, Rupert McPherson. Was the ultimate professional. He was outstanding!However, I had a terrible experience with Zane Sommer, the NC sales manager. He was rude and arrogant. Though he did apologize, I almost didn’t do a new lease with Park Place.

Easy to close, no high pressure.

Good service; good office environment

I was impressed by the executive experience i got from your team members. And shout out to Dennis V amazing customer service. I will refer you as i was referred by a friend and wish u excel.

The whole experience was really nice and easy. I love that we didn't have to step into "the box" to discuss finance. Everything was discussed and finalized at Daryl's (our salesmen) desk.

The trade in was easy.

My experience with Sean Musser was very professional and pleasant. Mr. Musser was very patient and poised, it really made the buying process less stressful and trusting. When I buy another vehicle, I will always check Park Place Lexus Grapevine Inventory, knowing I have a trustworthy salesman and establishment to help.