I had an appointment for an oil change and my husband was told it would be about an hour and a half. Our appointment was at 9:30 and we left about 12:15. The was long and the lobby was pretty cold.

I was told that putting two new tires would be about $700, marching the price of Discount Tire. When I arrived, I was informed that it was an extra $225 to align the tires,something discount doesn’t charge for. I was also told 2hrs for service, and it took all day. I normally love Lexus, but this visit was very disappointing.

I haven’t made a visit yet but so far Kevin has been very helpful

Juan did a wonderful job helping me I will definitely request him next time as my advisor

Our salesman Brian was fantastic

Smooth and easy.

Work is expensive

All great 👍🏻

Taylor is very good service advisor

The service was easy to set up and went as scheduled. I was advised of what items needed attention and given the option to approve or decline. Mike Rogers was truly outstanding in his efforts to complete my service. All around., an excellent experience!