Park Place Lexus Grapevine
4.9/5
4.9 /5
3,544 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
3,544 Verified Reviews
5.0/5
5.0 /5
Michael Moore is an outstanding sales representative. He operates with professionalism and integrity and really listens to what the customer desires. This is the third vehicle we have purchased from him and Park Place and we will not buy a Lexus anywhere else.

5.0/5
5.0 /5
Amazing as usual

1.0/5
1.0 /5
I brought my vehicle in for diagnostics of an ABS issue. I told the service advisor that I had replaced the Brake Booster and Pump with parts purchased from Park Place Lexus two weeks earlier. I was surprised when I was sent the estimate. Park Place Lexus wanted to replace both the Brake Booster and Pump again to fix the issue; the entire job would cost $5225. I decided to purchase and replace the single part I had not replaced yet. The part cost $392 from Park Place Lexus, the entire job cost $500, and the issue was fixed. I can not believe Park Place Lexus dared to lie about the diagnostics so they could charge a customer 10x what was actually needed to fix the issue. Shameful

5.0/5
5.0 /5
We had a great experience buying a car at park place. Our salesman Mike Moore made the process easy and special dir us. He was a referral from someone we know well and we are glad we reached out to him.

5.0/5
5.0 /5
Went well

5.0/5
5.0 /5
Derrick Nicholson was very prompt getting an appointment set up and did a great job with the entire purchasing experience. He was very knowledgeable and flexible which made it an enjoyable process. I would happily purchase another vehicle from him and will refer him to all my friends and family if they are in the market!

5.0/5
5.0 /5
I was there to service my leased vehicle Lexus RX 350, and Mr. Taylor was available to inspect it take it in. It took l3ss time than I espected and the job was well done.

5.0/5
5.0 /5
Great experience purchasing a certified Lexus with McKenzie! She made the process very easy as I was traveling from out of state.

5.0/5
5.0 /5
Best experience with salesman Terry Song very good, professional and really has the customer in his best interest.

5.0/5
5.0 /5
Mike Rogers did a great job explaining what repairs were needed & was very professional.