Derrick was extremely professional and courteous during our purchase process.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Greg Delano is a truly outstanding service provider. I have purchased many Luxury automobiles over the years and as yet not found anyone as professionally focused as Greg. He is a real asset to Park Place Lexus.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Aleczander and Greg took great care of us! Our loaner was available, the (regular) service was performed the same day (with an additional brake repair), and our vehicle was ready that same afternoon and was cleaned nicely. My wife and I regularly discuss and appreciate the level of service we get from Park Place Grapevine. It is consistently superb! I look forward to our next purchase from Lexus Park Place Grapevine, in very large part due to your Service Department staff.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
I had an excellent experience from the reply to the initial email I sent to Autotrader.com requesting information to the first phone conversation with David Hagen.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Mckenzie was very helpful, I received excellent customer service
Anonymous
•
Jun 21, 2026
5.0/5
5.0/5
Jr the service advisor stayed on top of the progress and communicated it to me. as I waited in the waiting room.
Anonymous
•
Jun 21, 2026
5.0/5
5.0/5
Kevin Cleveland is great to work with. He takes time to find the right vehicle and price
Anonymous
•
Jun 21, 2026
5.0/5
5.0/5
Bryce was very informative and thorough with his costumer service!
Anonymous
•
Jun 20, 2026
5.0/5
5.0/5
Service personnel were polite and professional. Very nice atmosphere.
Derrick was extremely professional and courteous during our purchase process.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Greg Delano is a truly outstanding service provider. I have purchased many Luxury automobiles over the years and as yet not found anyone as professionally focused as Greg. He is a real asset to Park Place Lexus.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Aleczander and Greg took great care of us! Our loaner was available, the (regular) service was performed the same day (with an additional brake repair), and our vehicle was ready that same afternoon and was cleaned nicely. My wife and I regularly discuss and appreciate the level of service we get from Park Place Grapevine. It is consistently superb! I look forward to our next purchase from Lexus Park Place Grapevine, in very large part due to your Service Department staff.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
I had an excellent experience from the reply to the initial email I sent to Autotrader.com requesting information to the first phone conversation with David Hagen.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Mckenzie was very helpful, I received excellent customer service
Anonymous
•
Jun 21, 2026
5.0/5
5.0/5
Jr the service advisor stayed on top of the progress and communicated it to me. as I waited in the waiting room.
Anonymous
•
Jun 21, 2026
5.0/5
5.0/5
Kevin Cleveland is great to work with. He takes time to find the right vehicle and price
Anonymous
•
Jun 21, 2026
5.0/5
5.0/5
Bryce was very informative and thorough with his costumer service!
Anonymous
•
Jun 20, 2026
5.0/5
5.0/5
Service personnel were polite and professional. Very nice atmosphere.