Derek and Ash were wonderful. I hope Ash recovers quickly but was helpful and informative in the lead up to Saturday where Derek was fantastic and helped me get exactly what I wanted and addressed all my needs and concerns
Anonymous
•
Sep 15, 2025
5.0/5
5.0/5
We were communicating with Brian Safianow about the potential purchase of the car. Even though Brian was busy, he made sure that we were well attended to by assigning us Fernando, an experienced Sales associate.
Anonymous
•
Sep 15, 2025
5.0/5
5.0/5
My transaction was taken care of promptly
Anonymous
•
Sep 14, 2025
5.0/5
5.0/5
Great service. My advisor, Fred Guiette, was very helpful. I was in and out in a reasonable amount of time.
Anonymous
•
Sep 14, 2025
5.0/5
5.0/5
Every was ready to go at the right time, and it all went quite smoothly.
Anonymous
•
Sep 14, 2025
5.0/5
5.0/5
Coleton was great!
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Excellent service
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
First class
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Brian was very professional and led me through the delivery of my car seamlessly. The IS500 is everything he said it would be.
Anonymous
•
Sep 12, 2025
5.0/5
5.0/5
I have now dealt with Shane in the pre-owned department two times. He's has been a fantastic person to deal with both times. He laid everything out in terms that are easy to understand and was more than fair with all of the discounts and offers he presented to me. We love Park Place Lexus in Grapevine because the service is second to none. Even better than other Lexus dealerships. Shane is the reason we will continue to drive an hour and a half as long as we are purchasing a Lexus vehicle. There are Lexus dealerships closer to us, but no reason to visit them when you ha e amazing people like Shane.
Derek and Ash were wonderful. I hope Ash recovers quickly but was helpful and informative in the lead up to Saturday where Derek was fantastic and helped me get exactly what I wanted and addressed all my needs and concerns
Anonymous
•
Sep 15, 2025
5.0/5
5.0/5
We were communicating with Brian Safianow about the potential purchase of the car. Even though Brian was busy, he made sure that we were well attended to by assigning us Fernando, an experienced Sales associate.
Anonymous
•
Sep 15, 2025
5.0/5
5.0/5
My transaction was taken care of promptly
Anonymous
•
Sep 14, 2025
5.0/5
5.0/5
Great service. My advisor, Fred Guiette, was very helpful. I was in and out in a reasonable amount of time.
Anonymous
•
Sep 14, 2025
5.0/5
5.0/5
Every was ready to go at the right time, and it all went quite smoothly.
Anonymous
•
Sep 14, 2025
5.0/5
5.0/5
Coleton was great!
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Excellent service
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
First class
Anonymous
•
Sep 13, 2025
5.0/5
5.0/5
Brian was very professional and led me through the delivery of my car seamlessly. The IS500 is everything he said it would be.
Anonymous
•
Sep 12, 2025
5.0/5
5.0/5
I have now dealt with Shane in the pre-owned department two times. He's has been a fantastic person to deal with both times. He laid everything out in terms that are easy to understand and was more than fair with all of the discounts and offers he presented to me. We love Park Place Lexus in Grapevine because the service is second to none. Even better than other Lexus dealerships. Shane is the reason we will continue to drive an hour and a half as long as we are purchasing a Lexus vehicle. There are Lexus dealerships closer to us, but no reason to visit them when you ha e amazing people like Shane.