Dealing with Juan is always a pleasure. He keeps me in the loop and I know he does the best he can for me on all of my vehicles.

Very nice

I've been coming to Park Place Lexus for years, and Fred Guiette has consistently provided outstanding service. He always makes sure my car gets exactly what it needs and completes everything in a timely manner.Fred is reliable, professional, and truly cares about his customers. Over the years, he has never let me down, and I trust him completely with my vehicle. It's hard to find this level of consistency and dedication.I highly recommend asking for Fred if you want excellent service!Sincerely Mary Cazorla

I’m a long-time client at Park Place Lexus Grapevine, and I have been a Lexus driver since 1998. However, the main reason I continued to be a customer at Park Place Grapevine is because of my client representative, Brian Safianow. I have purchased my vehicles from Brian since 2010, there are many reasons, but I shall list a few of them here. I have owned pretty much every Lexus there is to own—different body styles, colors, and models, but the main reason I go back and buy from Brian is because of his impeccable client service. Going to the dealership to visit with Brian about a purchase is like going to a fine restaurant with an old friend. First you visit, you laugh, you reminisce, and then you talk a little business. Brian’s product knowledge is encyclopedic. He looks for the best possible deal, the best possible rates, anything he can do to earn a client’s business. He is honest to a fault, and he is both professional and personable at the same time. He is punctilious with the details of the purchase, and explains everything from the massive amount of paperwork required for any purchase to the intricacies of the newest technology in the vehicle. When you take delivery of the vehicle, Brian is as excited as if he were buying it himself! He is genuinely happy to have helped a client find the perfect vehicle, and he celebrates with you up to the point you happily drive away. If you are looking for a new vehicle and want someone who will do everything in their power to find you the vehicle you want, explain everything to your complete satisfaction, care about you as a person, and do it all with amazing integrity, look no further than Brian Safianow at Park Place Lexus Grapevine.

Missy was great! Was friendly and smiling upon greeting me, and knowledgeable about questions I had. Asked if I wanted the car washed and vacuumed before leaving.

My service representative Gregg is always attentive and professional in all my dealings with him. He is friendly and continuously provides great service!

Park Place Lexus has the best customer service!

Mike filled in for my usual guy, Joe.Went very well. Treated with kindness and respect.

Joe always takes great care of me.From the time I drive in until I drive out with my serviced car the experince always exceeds my expectations.

Getting a car difficult decision to make Brian Safinow has made it so easy because his exuberance is contagious he makes you feel you deserve this car and he doesn’t lie he sincere. He’s the most honest person there is I will never use another sales person.