Very slow in response times

Greg is wonderful

Inspect car for road travel worthyness. Was told a fuel injection flush and wheel alignment was needed and approved to be performed. Wheel alignment on the car was worse after the alignment than before the alignment - total veering to the right when wheel is released. Had to go back to Parkplace to request alignment to be addressed & it was. Not totally confident that the fuel injection flush was performed correctly based on alignment issue. Anthony Wilkins was very courteous and prodessional throughout all interactions with him. He addressed my concerns quickly from the beginning to the end of service. I do not want the service support to reflect his performance, as I was very satisfied with his support.

Mike Moore was fantastic from start to finish. Kept me in the loop throughout the whole process.

A few tiny hurdles to overcome but the service and follow up was great, they made sure we got the car. Went over documents and delivery of car was excellent! I love 💕 the car!

everything was great

First class and easy

I needed a new tire for my 2024 RX350 & other tire businesses said they would need to special order & 1 place had in stock but couldn’t schedule me until the following week. Parkplace Lexus had in stock & scheduled me immediately to come in. Fred assisted me & I got car wash & was happy to drive off with new tire (same tire as others).

Ash was great and transparent about all aspects of my purchase.

Felt very comfortable and focus on my need.