Arturo helped me with my service and he was awesome. My windshield was hit by rock on highway and cracked. My car was taken in and fixed fairly quick. Was given loaner car as well while my car was being serviced. My experience at Lexus Grapevine has been great since getting my vehicle last year from them.
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
My salesman (Mr. Shon Hood) was so wonderful and helpful he made my experience buying a new car so easy . Thank you Shon for your time and patience.
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
Honestly arrived at 11 and was out by 1 or so. Brian C is such an asset to your company!!! I was texting w/the bot and was happy that he picked up my texts, answered my questions and was able to get me into my new leased Lexus TX
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
I was helped by Becky. She was wonderful. She was knowledgeable and very sincere and professional. I loved her attitude toward her customer, very friendly and kind. I recommend her to everyone.
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Very pleasant start to finish
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Worked with Derrick Nicholson and by far the best car buying experience I’ve had. Everyone was professional and friendly so it was a pleasure doing business with Park Place!
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Always a great experience with Park Place and Kevin Cleveland!
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
Had a wonderful experience till we hit the ID.me program. Please consider using a different program. Other than that our whole sale experience was the best we ever had. Brandon was a great salesperson with lot of patience.
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
Fred was friendly, helpful and explained the service well
Arturo helped me with my service and he was awesome. My windshield was hit by rock on highway and cracked. My car was taken in and fixed fairly quick. Was given loaner car as well while my car was being serviced. My experience at Lexus Grapevine has been great since getting my vehicle last year from them.
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
My salesman (Mr. Shon Hood) was so wonderful and helpful he made my experience buying a new car so easy . Thank you Shon for your time and patience.
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
Honestly arrived at 11 and was out by 1 or so. Brian C is such an asset to your company!!! I was texting w/the bot and was happy that he picked up my texts, answered my questions and was able to get me into my new leased Lexus TX
Anonymous
•
Jul 21, 2025
5.0/5
5.0/5
I was helped by Becky. She was wonderful. She was knowledgeable and very sincere and professional. I loved her attitude toward her customer, very friendly and kind. I recommend her to everyone.
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Very pleasant start to finish
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Worked with Derrick Nicholson and by far the best car buying experience I’ve had. Everyone was professional and friendly so it was a pleasure doing business with Park Place!
Anonymous
•
Jul 20, 2025
5.0/5
5.0/5
Always a great experience with Park Place and Kevin Cleveland!
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
Had a wonderful experience till we hit the ID.me program. Please consider using a different program. Other than that our whole sale experience was the best we ever had. Brandon was a great salesperson with lot of patience.
Anonymous
•
Jul 19, 2025
5.0/5
5.0/5
Fred was friendly, helpful and explained the service well