Derrick Nicholson was very prompt getting an appointment set up and did a great job with the entire purchasing experience. He was very knowledgeable and flexible which made it an enjoyable process. I would happily purchase another vehicle from him and will refer him to all my friends and family if they are in the market!
Anonymous
•
Jun 23, 2026
5.0/5
5.0/5
I was there to service my leased vehicle Lexus RX 350, and Mr. Taylor was available to inspect it take it in. It took l3ss time than I espected and the job was well done.
Anonymous
•
Jun 23, 2026
5.0/5
5.0/5
Great experience purchasing a certified Lexus with McKenzie! She made the process very easy as I was traveling from out of state.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Best experience with salesman Terry Song very good, professional and really has the customer in his best interest.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Mike Rogers did a great job explaining what repairs were needed & was very professional.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Derrick was extremely professional and courteous during our purchase process.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Greg Delano is a truly outstanding service provider. I have purchased many Luxury automobiles over the years and as yet not found anyone as professionally focused as Greg. He is a real asset to Park Place Lexus.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Aleczander and Greg took great care of us! Our loaner was available, the (regular) service was performed the same day (with an additional brake repair), and our vehicle was ready that same afternoon and was cleaned nicely. My wife and I regularly discuss and appreciate the level of service we get from Park Place Grapevine. It is consistently superb! I look forward to our next purchase from Lexus Park Place Grapevine, in very large part due to your Service Department staff.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
I had an excellent experience from the reply to the initial email I sent to Autotrader.com requesting information to the first phone conversation with David Hagen.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Mckenzie was very helpful, I received excellent customer service
Derrick Nicholson was very prompt getting an appointment set up and did a great job with the entire purchasing experience. He was very knowledgeable and flexible which made it an enjoyable process. I would happily purchase another vehicle from him and will refer him to all my friends and family if they are in the market!
Anonymous
•
Jun 23, 2026
5.0/5
5.0/5
I was there to service my leased vehicle Lexus RX 350, and Mr. Taylor was available to inspect it take it in. It took l3ss time than I espected and the job was well done.
Anonymous
•
Jun 23, 2026
5.0/5
5.0/5
Great experience purchasing a certified Lexus with McKenzie! She made the process very easy as I was traveling from out of state.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Best experience with salesman Terry Song very good, professional and really has the customer in his best interest.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Mike Rogers did a great job explaining what repairs were needed & was very professional.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Derrick was extremely professional and courteous during our purchase process.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Greg Delano is a truly outstanding service provider. I have purchased many Luxury automobiles over the years and as yet not found anyone as professionally focused as Greg. He is a real asset to Park Place Lexus.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Aleczander and Greg took great care of us! Our loaner was available, the (regular) service was performed the same day (with an additional brake repair), and our vehicle was ready that same afternoon and was cleaned nicely. My wife and I regularly discuss and appreciate the level of service we get from Park Place Grapevine. It is consistently superb! I look forward to our next purchase from Lexus Park Place Grapevine, in very large part due to your Service Department staff.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
I had an excellent experience from the reply to the initial email I sent to Autotrader.com requesting information to the first phone conversation with David Hagen.
Anonymous
•
Jun 22, 2026
5.0/5
5.0/5
Mckenzie was very helpful, I received excellent customer service