Park Place Lexus Grapevine
4.9/5
4.9 /5
3,544 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
3,544 Verified Reviews
5.0/5
5.0 /5
McKenzie was great. She very efficiently talked us through our purchase and explained all the features of the car. She was excellent on follow up too.

5.0/5
5.0 /5
Riccio (Sales Experience Manager) was very knowledgeable with the RX 350 and why to purchase the model I bought. Very personal and friendly and acknowledge my interest and questions that I had during the purchase agreements and financing.

5.0/5
5.0 /5
Smooth and professional

4.0/5
4.0 /5
Good experience, Greg was very helpful and kept me informed of the status of my State Inspection. I've see other dealerships have an "express lane" for oil changes and inspections, I would use Park Place more if that were the case. The inspection ran 2 1/2 to three hours, in part due to a problem with the computer transmitting results to the state, but that was a bit long. Didn't impact my day, knew I wouldn't be in and out, but my go-to place of 7 years went out of business and I ddn't trust the SC with anyone else.

5.0/5
5.0 /5
Juan was very nice .

5.0/5
5.0 /5
Always a great experience at Park Place!

4.0/5
4.0 /5
Nice friendly service. However when I drove in the evening a couple of nights later the headlights did not come on. I drove to the venue in daylight and home after dark. I was in south Arlington, six miles from home so it was a challenge. In the darkest spots I found a button to push which activated the bright lights. I later found the source to restore the use. Also, when I lock my vehicle the side mirrors do not close in as before. It seems these features were not returned to AUTO.

5.0/5
5.0 /5
Salesman Ezell Williamson was so experienced and very knowledgeable made my visit a pleasure experience

5.0/5
5.0 /5
Great experience from start to finish. Brandon my sales rep discussed and identified the vehicle I wanted. Set realistic expectations on timing that were met and then delivered on short notice.

5.0/5
5.0 /5
Mike provides an excellent customer service!