Such a wonderful experience at Park place Lexus Grapevine. Brandon Chong handled us very well and provided all the information we needed and overall gave us a great experience. If we had a question or concern, Brandon will go the extra mile to assist us.
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
⭐️⭐️⭐️⭐️⭐️ Review for Mr. Hood at Park LexusI recently purchased my 2026 Lexus NX 350 from Park Lexus, and I have to give a huge shoutout to Mr. Hood for making the entire experience smooth, fast, and genuinely enjoyable.From the moment I arrived, Mr. Hood was incredibly friendly and welcoming. His courtesy and professionalism stood out immediately—he listened attentively, answered all my questions with patience, and made sure I felt confident every step of the way.What impressed me most was how efficient the process was. Mr. Hood respected my time and handled everything with speed and precision, without ever making me feel rushed. It’s rare to find someone who combines warmth, respect, and expertise so effortlessly.If you're looking for a top-tier experience when buying your next vehicle, I highly recommend working with Mr. Hood. He truly made this milestone feel special!V.W.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
My experience is always top notch from the beginning to the end. Joe was very knowledgeable about the service I went in for. He discussed with me the inspection suggestion and what was most important. I will continue to do business with Lexus of Grapevine.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
I was very surprised. The service rep didn't try to push me on something that the mechanic found. It was a very small thing and the service rep said he didn't feel like it was something that needed to be done right now. I was very happy to hear that as my funds are limited at this point in time. Thank you.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Good experience
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Everything about this visit was an A plus experience. I had an appointment with McKensie Goodman who was very knowledgeable of the vehicle that I was there to look at. She was so helpful, kind and respectful of my time. I have to say, this was the best car buying experience I’ve had to date. My husband & I were introduced to the person who would be taking care of us through future service visits and the tech guy, both of whom were respectful & courteous. Thank you McKensie for your great service!
Anonymous
•
Oct 12, 2025
5.0/5
5.0/5
Again, worked with Joe Phu. Experience was superb and believe this was the fourth car I have purchased thru Joe. Joe (with help from others, I am sure) is easy to deal with with, no pressure.I would have a hard time buying from anyone else at Grapevine Lexus.
Anonymous
•
Oct 12, 2025
5.0/5
5.0/5
Great car, great experience
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Brian was excellent. He was very thorough with his explanation of the options. He easy to speak with and accommodating.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Beckey was great. Very helpful and answered all of our questions and told me several things about my car that we did not know. Can't wait for the new car to arrive.
Such a wonderful experience at Park place Lexus Grapevine. Brandon Chong handled us very well and provided all the information we needed and overall gave us a great experience. If we had a question or concern, Brandon will go the extra mile to assist us.
Anonymous
•
Oct 14, 2025
5.0/5
5.0/5
⭐️⭐️⭐️⭐️⭐️ Review for Mr. Hood at Park LexusI recently purchased my 2026 Lexus NX 350 from Park Lexus, and I have to give a huge shoutout to Mr. Hood for making the entire experience smooth, fast, and genuinely enjoyable.From the moment I arrived, Mr. Hood was incredibly friendly and welcoming. His courtesy and professionalism stood out immediately—he listened attentively, answered all my questions with patience, and made sure I felt confident every step of the way.What impressed me most was how efficient the process was. Mr. Hood respected my time and handled everything with speed and precision, without ever making me feel rushed. It’s rare to find someone who combines warmth, respect, and expertise so effortlessly.If you're looking for a top-tier experience when buying your next vehicle, I highly recommend working with Mr. Hood. He truly made this milestone feel special!V.W.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
My experience is always top notch from the beginning to the end. Joe was very knowledgeable about the service I went in for. He discussed with me the inspection suggestion and what was most important. I will continue to do business with Lexus of Grapevine.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
I was very surprised. The service rep didn't try to push me on something that the mechanic found. It was a very small thing and the service rep said he didn't feel like it was something that needed to be done right now. I was very happy to hear that as my funds are limited at this point in time. Thank you.
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Good experience
Anonymous
•
Oct 13, 2025
5.0/5
5.0/5
Everything about this visit was an A plus experience. I had an appointment with McKensie Goodman who was very knowledgeable of the vehicle that I was there to look at. She was so helpful, kind and respectful of my time. I have to say, this was the best car buying experience I’ve had to date. My husband & I were introduced to the person who would be taking care of us through future service visits and the tech guy, both of whom were respectful & courteous. Thank you McKensie for your great service!
Anonymous
•
Oct 12, 2025
5.0/5
5.0/5
Again, worked with Joe Phu. Experience was superb and believe this was the fourth car I have purchased thru Joe. Joe (with help from others, I am sure) is easy to deal with with, no pressure.I would have a hard time buying from anyone else at Grapevine Lexus.
Anonymous
•
Oct 12, 2025
5.0/5
5.0/5
Great car, great experience
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Brian was excellent. He was very thorough with his explanation of the options. He easy to speak with and accommodating.
Anonymous
•
Oct 11, 2025
5.0/5
5.0/5
Beckey was great. Very helpful and answered all of our questions and told me several things about my car that we did not know. Can't wait for the new car to arrive.