All good. Service performed and explained to me.

After purchasing a used vehicle from Lexus, after a heavy rain there was water in the cab of the truck. Used vehicles are sold "as is" but Lexus stepped up and had their techs clean out the moon roof drains. When the next storm hit, more water leaked in. Lexus again stepped up and had me bring the truck back to them, provided me with a loaner truck, and sent the truck to the Ford dealer down the road, where they adjusted the 2 moon roofs and tested with no leaks.

Katelyn was very good in keeping me up to date on my GX delivery. Chris my tech specialist was very good in showing me the vehicular options.

Salesman Brandon was very nice and gave me good price of the car.

Victor was very pleasant to deal with. I appreciated his patience and honest input as we went through the process of getting our first Lexus.

Arturo helped me with my service and he was awesome. My windshield was hit by rock on highway and cracked. My car was taken in and fixed fairly quick. Was given loaner car as well while my car was being serviced. My experience at Lexus Grapevine has been great since getting my vehicle last year from them.

My salesman (Mr. Shon Hood) was so wonderful and helpful he made my experience buying a new car so easy . Thank you Shon for your time and patience.

Honestly arrived at 11 and was out by 1 or so. Brian C is such an asset to your company!!! I was texting w/the bot and was happy that he picked up my texts, answered my questions and was able to get me into my new leased Lexus TX

I was helped by Becky. She was wonderful. She was knowledgeable and very sincere and professional. I loved her attitude toward her customer, very friendly and kind. I recommend her to everyone.

Very pleasant start to finish