Anthony is always a great service manager. My GX 460 was in for routine service. All service was completed.
Anonymous
•
Jun 29, 2025
5.0/5
5.0/5
Brandon was super helpful, polite, and professional. He knew what we wanted. He knew how to treat his customer at the top level. 5 stars for Brandon.
Anonymous
•
Jun 29, 2025
5.0/5
5.0/5
First Class Treatment. Each representative of Park Place Lexus Grapevine came across as true professional - knew the product line and communicated with me (in person and on the telephone) in respectful, caring fashion. Outstanding experience every time!
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
This is my third Lexus purchase (my second fromPark Place Grapevine from Brian Safianow). Brian always makes the buying experience such a pleasant one. He went out of his way find me the car I wanted, to be sure I was happy with my trade in credit, and to deliver my RX350h in such a timely and professional manner. I won’t buy a car from anyone else! Loving my new Lexus!
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
I said I was going to return and I did! This time I left with a new car!!! It has been several days since I bought my ES 350 Ultra Luxury, and I am still thrilled not just with the car but also with the buying experience at Park Place Lexus.My Sales Experience Manager, Day Owens made the buying process relaxed and stress-free. I have never encountered such a delightful car purchasing experience, despite having bought many vehicles in the past.I selected my car and completed the final paperwork in under two hours. There was no haggling, no high-pressure sales tactics, and no rushing—just calm and professional service. I’ve shared my wonderful experience with Day Owens with at least 10 people, and I will keep spreading the word.Additionally, I want to express my gratitude to the Technology Specialist, Christopher Reyes. Even though it was well past closing time, Christopher took the time to ensure I understood all the essential technological features on my car.Thanks to everyone for an exceptional experience.
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
Brian Clissold showed me a GX550 and gave me some info on it. I went ahead and put a deposit down. I haven’t purchased it yet. It’s in transit. Brian was very knowledgeable and helpful with all my questions. I’m looking forward to competing the purchase in August.
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
Derek provided excellent service. Everyone greeted us and congratulated us upon our purchase. I didn't feel rushed and questions were answered in a timely manner.
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
Bobby in sales is the best !
Anonymous
•
Jun 27, 2025
5.0/5
5.0/5
Very cordial
Anonymous
•
Jun 27, 2025
5.0/5
5.0/5
My relationship of trust with the cars sales person Brian Safianow and my service adviser Scott Gillett brings me back.For car sales I’m Going to Park Place Lexus in Grapevine and for service I’m going to Park Place Lexus in Plano.
Anthony is always a great service manager. My GX 460 was in for routine service. All service was completed.
Anonymous
•
Jun 29, 2025
5.0/5
5.0/5
Brandon was super helpful, polite, and professional. He knew what we wanted. He knew how to treat his customer at the top level. 5 stars for Brandon.
Anonymous
•
Jun 29, 2025
5.0/5
5.0/5
First Class Treatment. Each representative of Park Place Lexus Grapevine came across as true professional - knew the product line and communicated with me (in person and on the telephone) in respectful, caring fashion. Outstanding experience every time!
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
This is my third Lexus purchase (my second fromPark Place Grapevine from Brian Safianow). Brian always makes the buying experience such a pleasant one. He went out of his way find me the car I wanted, to be sure I was happy with my trade in credit, and to deliver my RX350h in such a timely and professional manner. I won’t buy a car from anyone else! Loving my new Lexus!
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
I said I was going to return and I did! This time I left with a new car!!! It has been several days since I bought my ES 350 Ultra Luxury, and I am still thrilled not just with the car but also with the buying experience at Park Place Lexus.My Sales Experience Manager, Day Owens made the buying process relaxed and stress-free. I have never encountered such a delightful car purchasing experience, despite having bought many vehicles in the past.I selected my car and completed the final paperwork in under two hours. There was no haggling, no high-pressure sales tactics, and no rushing—just calm and professional service. I’ve shared my wonderful experience with Day Owens with at least 10 people, and I will keep spreading the word.Additionally, I want to express my gratitude to the Technology Specialist, Christopher Reyes. Even though it was well past closing time, Christopher took the time to ensure I understood all the essential technological features on my car.Thanks to everyone for an exceptional experience.
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
Brian Clissold showed me a GX550 and gave me some info on it. I went ahead and put a deposit down. I haven’t purchased it yet. It’s in transit. Brian was very knowledgeable and helpful with all my questions. I’m looking forward to competing the purchase in August.
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
Derek provided excellent service. Everyone greeted us and congratulated us upon our purchase. I didn't feel rushed and questions were answered in a timely manner.
Anonymous
•
Jun 28, 2025
5.0/5
5.0/5
Bobby in sales is the best !
Anonymous
•
Jun 27, 2025
5.0/5
5.0/5
Very cordial
Anonymous
•
Jun 27, 2025
5.0/5
5.0/5
My relationship of trust with the cars sales person Brian Safianow and my service adviser Scott Gillett brings me back.For car sales I’m Going to Park Place Lexus in Grapevine and for service I’m going to Park Place Lexus in Plano.