Park Place Lexus Grapevine Service Center
4.9/5
4.9 /5
722 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
722 Verified Reviews
5.0/5
5.0 /5
As usual I was treated with kindness and respect throughout the entire process. Missy Smart was my contact and she was amazing. She communicated with us, kept us informed, and was just a joy to work with.

5.0/5
5.0 /5
Great

5.0/5
5.0 /5
Very attentive to my needs.Professional & courteous.

5.0/5
5.0 /5
Juan is always so friendly and takes the time to explain any service needed. Lexus has the best customer service 💯

5.0/5
5.0 /5
Missy was wonderful!

5.0/5
5.0 /5
Responsive staff always willing to help with my husband’s wheelchair and getting us out in a timely manner.

5.0/5
5.0 /5
I had an excellent experience working with Sales Advisor Fred during my recent car service visit. He was professional, knowledgeable, and kept me informed throughout the entire process. Fred took the time to clearly explain the recommended services, answered all of my questions, and ensured everything was handled efficiently. His attention to detail and commitment to great customer service made the visit smooth and stress-free. I truly appreciate his support and highly recommend asking for Fred if you want outstanding service.

5.0/5
5.0 /5
Juliano Rapoza is the best advisor

5.0/5
5.0 /5
Great service rep. Took awhile to complete work but able to get a loaner car

3.0/5
3.0 /5
I had a 10:45 appointment, but I had to wait for about 50 minutes before I was even seen. There was a lack of communication during and about the wait time, that as a first time customer, could have alleviated some frustration.After my car was taken, Greg did a nice job.