Edgar was very helpful and kept me informed.

Very nice working with Juliano. Car was ready as promised and work done well.

Junior and every staff member I encountered, were very friendly and provided excellent service.

Junior did a great job.

Always a pleasure so to work with Joe. He makes things so easy and explains everything that needs to be done or has been done.

I came in without an appointment upon having one of my tires blow out. The Service Department was extra busy due to expected bad weather on the following day. They were very prompt to replace my tire! And it was under warranty, which was checked for me! Such a pleasure to work with ParkPlace Lexus!

Fast and reliable

Fred was very accommodating when I changed my status from loaner to wait-at-dealer. You still got me out in very reasonable time. Excellent overall.

It was a good experience

I actually had two apts one for each of my vehicles and to be honest the experience was subpar compared to the level I have come to expect after being a loyal customer for many years. For the NX I seemed like my vehicle was forgotten and it was not until I called after lunch that it was even started on (following a 7:30 apt) where I asked for it to be ready at noon. It should not take 2 texts messages and a call to get feedback on status... For the ES I was also scheduled with Joe Ramirez who informed me he was wpuod be off (scheduling must had made a mistake) and that Ricky would be covering however when I arrived at 8 am Ricky was not there. After waiting for 10 minutes thankfully Jonathan came and he took very good care of me and my second vehicle. Outside of Jonathan stepping up it feels like your dropped the ball on both of my recent apt back to back which is not how you should treat someone who has purchased 3 cars from your combined dealerships over the last 10 years, including one less than 12 months ago.