Park Place Lexus Grapevine Service Center
4.9/5
4.9 /5
833 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
833 Verified Reviews
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5.0/5
5.0 /5
I had my flat tire repaired and replaced at Park Place Lexus, and the service was amazing! Greg was my adviser, and he went above and beyond to make sure everything went smoothly. He kept me updated, was super friendly, and got me back on the road in no time. I really appreciate the great customer service, thank you, Greg and the Park Place Lexus team!

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5.0/5
5.0 /5
Great experience. Very helpful. Keeps you informed the whole time while your car is in their hands.

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5.0/5
5.0 /5
Smooth and seamless experience

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5.0/5
5.0 /5
Always easy to just drop off and pick up car. Service reps are always nice!

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5.0/5
5.0 /5
The service process is always easy and efficient. I appreciate the loaner car. Everyone is so nice.

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5.0/5
5.0 /5
It was great

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1.0/5
1.0 /5
My customer experience was awful. I left my car to "fix" my bumper and nobody called me with prices, to repaint, to change the bumper or Lexus will pay some part. Nothing. They left a message saying the work was done, when nothing was performed in the car, besides the maintenance. A fancy dealer with suit people, but the service quality is very low. Bad to Lexus to have a dealer like Park Place.

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5.0/5
5.0 /5
From the moment I drove up, greeter had a warm and welcoming smile that put me at ease. Alexzander Ignacio was my service rep~ professional, confident, very service orientedFrom start to finish

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5.0/5
5.0 /5
Service was performed as requested. No problems. Appreciate the loaner. Your status app/website was worthless. Never updated. But agent sent texts when ready.

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5.0/5
5.0 /5
Always great