I had my flat tire repaired and replaced at Park Place Lexus, and the service was amazing! Greg was my adviser, and he went above and beyond to make sure everything went smoothly. He kept me updated, was super friendly, and got me back on the road in no time. I really appreciate the great customer service, thank you, Greg and the Park Place Lexus team!
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
Great experience. Very helpful. Keeps you informed the whole time while your car is in their hands.
Anonymous
•
Oct 21, 2025
5.0/5
5.0/5
Smooth and seamless experience
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
Always easy to just drop off and pick up car. Service reps are always nice!
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
The service process is always easy and efficient. I appreciate the loaner car. Everyone is so nice.
Anonymous
•
Oct 19, 2025
5.0/5
5.0/5
It was great
Anonymous
•
Oct 18, 2025
1.0/5
1.0/5
My customer experience was awful. I left my car to "fix" my bumper and nobody called me with prices, to repaint, to change the bumper or Lexus will pay some part. Nothing. They left a message saying the work was done, when nothing was performed in the car, besides the maintenance. A fancy dealer with suit people, but the service quality is very low. Bad to Lexus to have a dealer like Park Place.
Anonymous
•
Oct 18, 2025
5.0/5
5.0/5
From the moment I drove up, greeter had a warm and welcoming smile that put me at ease. Alexzander Ignacio was my service rep~ professional, confident, very service orientedFrom start to finish
Anonymous
•
Oct 18, 2025
5.0/5
5.0/5
Service was performed as requested. No problems. Appreciate the loaner. Your status app/website was worthless. Never updated. But agent sent texts when ready.
I had my flat tire repaired and replaced at Park Place Lexus, and the service was amazing! Greg was my adviser, and he went above and beyond to make sure everything went smoothly. He kept me updated, was super friendly, and got me back on the road in no time. I really appreciate the great customer service, thank you, Greg and the Park Place Lexus team!
Anonymous
•
Oct 22, 2025
5.0/5
5.0/5
Great experience. Very helpful. Keeps you informed the whole time while your car is in their hands.
Anonymous
•
Oct 21, 2025
5.0/5
5.0/5
Smooth and seamless experience
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
Always easy to just drop off and pick up car. Service reps are always nice!
Anonymous
•
Oct 20, 2025
5.0/5
5.0/5
The service process is always easy and efficient. I appreciate the loaner car. Everyone is so nice.
Anonymous
•
Oct 19, 2025
5.0/5
5.0/5
It was great
Anonymous
•
Oct 18, 2025
1.0/5
1.0/5
My customer experience was awful. I left my car to "fix" my bumper and nobody called me with prices, to repaint, to change the bumper or Lexus will pay some part. Nothing. They left a message saying the work was done, when nothing was performed in the car, besides the maintenance. A fancy dealer with suit people, but the service quality is very low. Bad to Lexus to have a dealer like Park Place.
Anonymous
•
Oct 18, 2025
5.0/5
5.0/5
From the moment I drove up, greeter had a warm and welcoming smile that put me at ease. Alexzander Ignacio was my service rep~ professional, confident, very service orientedFrom start to finish
Anonymous
•
Oct 18, 2025
5.0/5
5.0/5
Service was performed as requested. No problems. Appreciate the loaner. Your status app/website was worthless. Never updated. But agent sent texts when ready.