Park Place Lexus Grapevine Service Center
4.9/5
4.9 /5
724 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
724 Verified Reviews
5.0/5
5.0 /5
My customer service rep was exceptional

5.0/5
5.0 /5
Mike Rogers is a true professional that can be fully trusted. His advice and guidance are fact-based and with a clear intent of alleviating the burden of decision-making for the car owner. I enjoy our client-dealership relationship!

5.0/5
5.0 /5
Excellent as always

5.0/5
5.0 /5
I think I’m going to be quite pleased with Arturo as my latest advisor. I’ve had 6 ParkPlace Lexus vehicles, starting with a 2001 LS430 when Travis Tittle was my advisor. I’ve had numerous other advisors in those 25 years. I’m always happy to know I can always count on Travis and his team to provide quality service and an excellent customer experience.

5.0/5
5.0 /5
Exceptional service from beginning to end

5.0/5
5.0 /5
Park Place Lexus service has a great staff and I feel I can trust them!

5.0/5
5.0 /5
Excellent as always

5.0/5
5.0 /5
Loved the auto detailing service

5.0/5
5.0 /5
I had a great experience at the dealership’s service center. The agent who helped me was very polite, friendly, and explained everything clearly. The whole process was quick and smooth, and my car was ready in no time. I really appreciated the excellent customer service and efficiency – highly recommend!

5.0/5
5.0 /5
When I bought the tire warranty, I believe that I was told that it included rotate and balance and other service to the tires, but on this visit I was told that the warranty only covered the tires themselves.When I was charged for the service, I told the man that and he told me that only the tires were covered—not any services.Should I just neglect the service and let you replace the tires when they go bad?Please check the warranty I bought and let me know.If I am correct, please issue a refund.Thank you,Dale W. Bronstein817235 0191