Park Place Lexus Grapevine Service Center
4.9/5
4.9 /5
696 Verified Reviews
901 East State Highway 114, Grapevine, TX 76051, US
(682) 223-4677
696 Verified Reviews
5.0/5
5.0 /5
Taylor was great… very attentive and personable

5.0/5
5.0 /5
Prompt and courteous. Fred took time to explain the service and answered all my questions. Enjoyable experience.

5.0/5
5.0 /5
Greg did a great job handling my service. The valets are also really good at their jobs.

5.0/5
5.0 /5
Its always excellent. Joe Ramirez is the best of the best! The whole team is wonderful.

2.0/5
2.0 /5
It was disappointing. When I picked up the car, it was neither cleaned nor washed.

4.0/5
4.0 /5
First vehicle check up since I purchased the car. Overall, the visit went well.

5.0/5
5.0 /5
As always, received excellent service and my service tech, Ricky, really kept me informed.

5.0/5
5.0 /5
I have had great experiences working with Juan Vargas, and this maintenance service was excellent. From the moment we started discussing the required service and my other concerns, he was an attentive listener and discussed my options after hearing my concerns. He is always calm, patient, responsive and respectful. I was asked by another Lexus customer why I have my vehicle serviced by Park Place; it’s because people like Juan. He answers all my questions and is transparent about required repairs and service maintenance. He genuinely cared about ensuring I am updated regarding maintenance of our vehicle. If you’re looking for someone who is professional, honest and transparent as well as truly easy to work with, I highly recommend Juan Vargas.

5.0/5
5.0 /5
Missy is always super friendly and helpful. She got our car issue fixed quickly and back out on our busy day. She is definitely an asset to this dealership.

5.0/5
5.0 /5
Excellent customer service and quality work