Service was performed as requested. No problems. Appreciate the loaner. Your status app/website was worthless. Never updated. But agent sent texts when ready.
Gary
•
Oct 17, 2025
5.0/5
5.0/5
Always great
Bernadette
•
Oct 17, 2025
5.0/5
5.0/5
Arturo Vargas Svc Advisor the best. Kept me well informed and has a nice customer-friendly personality. Will return to Lexus Grapevine for future vehicle needs.
Nadia
•
Oct 17, 2025
5.0/5
5.0/5
Great service and fast.
Titus
•
Oct 16, 2025
5.0/5
5.0/5
Alec went beyond and above during the service.
Shannon
•
Oct 16, 2025
5.0/5
5.0/5
Excellent service and the loaner was great!
Tomo
•
Oct 16, 2025
1.0/5
1.0/5
Very underwhelming from past experience at the same service center. I understand why I haven’t used the service department in over 4 years. How can transmission fluid be lifetime as your service person claimed. He’s either lying or not very well educated.
Ann
•
Oct 13, 2025
5.0/5
5.0/5
Very prompt service. Easy to get an appointment
Cuong
•
Oct 13, 2025
5.0/5
5.0/5
Excellent customer service and communication from Juliano!
Service was performed as requested. No problems. Appreciate the loaner. Your status app/website was worthless. Never updated. But agent sent texts when ready.
Gary
•
Oct 17, 2025
5.0/5
5.0/5
Always great
Bernadette
•
Oct 17, 2025
5.0/5
5.0/5
Arturo Vargas Svc Advisor the best. Kept me well informed and has a nice customer-friendly personality. Will return to Lexus Grapevine for future vehicle needs.
Nadia
•
Oct 17, 2025
5.0/5
5.0/5
Great service and fast.
Titus
•
Oct 16, 2025
5.0/5
5.0/5
Alec went beyond and above during the service.
Shannon
•
Oct 16, 2025
5.0/5
5.0/5
Excellent service and the loaner was great!
Tomo
•
Oct 16, 2025
1.0/5
1.0/5
Very underwhelming from past experience at the same service center. I understand why I haven’t used the service department in over 4 years. How can transmission fluid be lifetime as your service person claimed. He’s either lying or not very well educated.
Ann
•
Oct 13, 2025
5.0/5
5.0/5
Very prompt service. Easy to get an appointment
Cuong
•
Oct 13, 2025
5.0/5
5.0/5
Excellent customer service and communication from Juliano!