Always pleased!

Smooth

Great service. During the inspection, many things were looked at. I wouldn’t have received that kind of service elsewhere.

O change and tire rotation

We were very well taken care of. The service advisor took the time to ask about any issues with the car and then explained all of what was going to get covered under our maintenance plan.

Both drop off and pick up were quick and easy. Anthony was friendly and prepared.

My experience was no different from previous experiences. I always get excellent service from Ramírez,, my service advisor. When I needed it, as was the case this time, I’m provided a loaner vehicle and it really helps. In this instance, it enabled me to take both vehicles in on the same day and pick the second one early the next day.

Juan was my service adviser, everything went smoothly and everyone was very helpful. Thanks again for the free loaner!

Great service. Kept me informed through the entire process

Arturo (Service Manager) always provides the best experience. He always has loaner ready, keeps me updated on status of vehicle, and always has my vehicle cleaned and ready to go upon arrival to pickup. I never wait long. The guys in the bay are always polite and quick to retrieve vehicle. I absolutely love the customer service at Park Place Grapevine. I drive over an hour just to come to this location.