Melissa was a pleasure to work with and made the entire process of finding and securing a vehicle seamless and enjoyable. Even after the sale, she followed up to make sure I was happy with my purchase. I brought a friend along who had no plans to buy a car that day, but Melissa was so easy to work with that she ended up buying one too!

We received excellent customer service from our salesman Michael Snyder. Michael was knowledgeable about the vehicle and kindly answered all questions.

Kelli earmarked my car from the beginning. She even delivered it to my house. I will forever be a Lexus "guy" from now on. The service, the facility, the people excellent.

Jason Huber was superb. Responsive and sensitive to our needs. Highly recommend

The service advisor was excellent, he embedded excellent communication skills.

Tiffany was great....again. Very professional and represents your company very well.

It was great. Ryan was awesome, patient, and very knowledgeable and helpful. And super nice.Process was super easy and actually enjoyable. For my 3rd car purchase it was very nice.

No complaints a very satisfied customer.

I've removed one star for the following issue. I called in advanced and Melissa and I agreed on $900 off the price of the RX. After test driving and agreeing to move forward with the purhcase, she informed me that they would only be able to do $500 off. She was unable to give a reason. They refused to provide an additional key fob or even floor mats in lieu of backing out of the agreed upon price. I have kept the rating at 4 stars because Park Place made an expensive sunroof repair that was discovered after I completed the purchase, and this showed me a lot of good will.

G. Ebenholtz was a great ambassador for Park Place Lexus Plano. Very knowledgeable, thorough and professional with our purchase.