I recently had the pleasure of working with Gregory, from Lexus Park Place in Plano and I must say, his customer service was absolutely exceptional. From the moment I walked into the dealership, Gregory made me feel welcome and valued. He took the time to listen to my needs and preferences, ensuring that I found the perfect vehicle that suited my lifestyle.What stood out the most was Gregory's thorough knowledge of the Lexus lineup. He walked me through every feature and option with patience and clarity, never making me feel rushed or pressured. His professionalism was evident in every interaction, and it was clear that he genuinely cared about helping me make an informed decision.Gregory went above and beyond by offering personalized recommendations and even accommodating my schedule to ensure a smooth and stress-free experience. His communication was prompt and transparent, and he made sure all of my questions were answered, leaving no detail overlooked.Thanks to Gregory's exemplary service, I felt confident and excited about my purchase. If you're looking for a knowledgeable, attentive, and genuinely caring sales representative, I highly recommend Gregory. He truly sets the standard for what great customer service should be.

Receptionists were friendly, down to earth. Salesman was friendly, down to earth, very knowledgeable, and patient. He was not pushy. The dealership building is luxurious. Loved that I completed the entire sales process with the salesman at his desk and was not shuttled off to a back office to deal with a finance manager.

Everyone was stellar—especially our sales manager Jason Huber. This is the 3rd vehicle I've purchased from Jason. He makes every purchase seamless. Also would like to mention Datone, another salesman. He was very helpful in tracking down additional information when Jason was initially with another client. We were walk ins so had no appointment.

Great service

It was a quick turnaround and I was ultimately satisfied. They were a little low on my trade-in, but I accepted it anyway in the interest of time.

Kelli always takes good care of us!

Zee was very patient and helpful.

I knew what I wanted and what i came in for. The salesman, while a very nice gentleman, was slow and inept to really deal with me. I sold myself the vehicle basically he just got the keys at the end of the day. The delivery of the vehicle was not what i expected. I expected an experience like a get a Sewell. No real help with my showing my daughter the ins and outs of her new car. We basically did it all ourselves.

Leandro was a great service advisor. Very professional and very helpful.

Simple and fast