The front desk is super nice, as well as the experience on pick up the vehicle.One last thing on the customer experience, maybe you are on the spectrum of helping the green planet, and we have learned to bring our own water bottle next time. When you ask customer to like anything to drink, please provide something with "cap", or simply bottled water or coffee, so that we won't worry about spill in the car.Last couple times, we have to dump the water to the ground, since we don't know how to carry the open cup of water with us after the appointment.Thanks.---As for the Clicklane, the online experience can be a little bit better.We have the agent Nick put us on the list for the white car we are interested.However, for the pricing, say single lease option, we only knew that at the dealership.Also, the for the new car, we don't worry too much at all, if there is a guaranteed return period (say 45 days) if we found anything inconsistent with the web description.I want to save my time, I don't want to spend 4 hours at dealership to get the car.I want to spend 4 minutes to click some button, and then the car will show up at my door.The trade-in can be as simple as your agent deliver the new car, and pick up the used-car from the garage.If amazon can do garage delivery, isn't car the best thing to deliver at the "garage"?

The salesman Ken Madrid is very polite & professional. He helped me to find right car I want and finished within 3 hours. I am very happy to know this young man.

Great experience! The appointment was on time and the Salesperson had the car I was interested in ready to go

Dean was wonderful. I appreciate his thoroughness and attention to detail throughout the process. From the moment I reached out, I was met with friendly, professional, and genuinely helpful support. Dean went above and beyond to ensure all my questions were answered. I will be continuing to buy and service cars at Park Place

It was a great experience and Kyle was excellent. He provided exceptional service throughout the entire process, going above and beyond to help get things finalized.

kelli stayed in touch, did what she siad she would, the car was what she said it was

Professional.

I like people working there.

Datone Jones was amazing. I was very indecisive and he helped me determine which car was best for me based on my criteria.

Sean was the perfect match sales guy for me! Great experience!