Michael took care of me and the process was really smooth. Thanks!
Anonymous
•
Oct 27, 2024
5.0/5
5.0/5
My husband and I visited Park Lane Lexus to purchase a car and were delighted to work with Datone Jones, an excellent Sales Experience Manager. We shared the vehicles we were considering, and he explained the differences between each option. Before our appointment, we emailed him the vehicles we wanted to test-drive and requested that they be ready for us.During our visit, we test-drove two vehicles but decided to take a day or two to make our final decision. We later contacted Datone to arrange a meeting on Thursday to proceed with purchasing the Lexus NX 350 h. We were surprised to learn that he came in on his day off to assist us with finalizing the sale.We highly recommend Datone to anyone interested in purchasing a Lexus.
Anonymous
•
Oct 27, 2024
5.0/5
5.0/5
It was very pleasant Andrew Kirkland the sales rep was very helpful and extremely professional
Anonymous
•
Oct 27, 2024
5.0/5
5.0/5
Easy and quick purchase.
Anonymous
•
Oct 26, 2024
5.0/5
5.0/5
I bought the car I had been leasing for close to 4 years.
Anonymous
•
Oct 25, 2024
5.0/5
5.0/5
Great salesman, Vargas is why I would be happy to come back.
Anonymous
•
Oct 25, 2024
5.0/5
5.0/5
Cameron made the experience of purchasing a vehicle extremely easy. It was stress free! Thank you.
Anonymous
•
Oct 25, 2024
5.0/5
5.0/5
Visit was two fold, but we will focus on Don Mitchell for this survey. I have enjoyed bringing my son's is350 in for service during the past year and a half, mainly because I was presented with a different Lexus loan car to drive each time. So, after getting to know my various options and working with the stellar service team, I finally decided I was going to purchase a new Lexus of my own. I had owned my prior vehicle for over 17 years, a 2007 Lincoln MKX. Bryan introduced me to Don, who was amazing throughout the entire buying process, especially for putting up with all of me. Don helped find the perfect Lexus - is500 F SPORT. He educated me about the car, kept me informed throughout the waiting period, and even helped me learn a little bit of patience while my car traveled here from Tahara, Aichi, Japan, staying in touch the entire time. Growing up in Detroit, and having family in the Big 3, I had been use to a build and order model, with an easy buying process. Don made my experience easy and fun throughout, making certain I understood the long term benefits of owning a Lexus, available vehicle protection & warranty options, and finance options. This is my very first not Chrysler, GM, or Ford car. I am looking forward to enjoying my Lexus and being part of the Park Place Plano Lexus family. I simply can not thank Don and the team enough.
Anonymous
•
Oct 24, 2024
5.0/5
5.0/5
It was Amazing, just like Lexus said it would be!
Anonymous
•
Oct 24, 2024
5.0/5
5.0/5
Greg is a very good Lexus rep - very knowledgeable
Michael took care of me and the process was really smooth. Thanks!
Anonymous
•
Oct 27, 2024
5.0/5
5.0/5
My husband and I visited Park Lane Lexus to purchase a car and were delighted to work with Datone Jones, an excellent Sales Experience Manager. We shared the vehicles we were considering, and he explained the differences between each option. Before our appointment, we emailed him the vehicles we wanted to test-drive and requested that they be ready for us.During our visit, we test-drove two vehicles but decided to take a day or two to make our final decision. We later contacted Datone to arrange a meeting on Thursday to proceed with purchasing the Lexus NX 350 h. We were surprised to learn that he came in on his day off to assist us with finalizing the sale.We highly recommend Datone to anyone interested in purchasing a Lexus.
Anonymous
•
Oct 27, 2024
5.0/5
5.0/5
It was very pleasant Andrew Kirkland the sales rep was very helpful and extremely professional
Anonymous
•
Oct 27, 2024
5.0/5
5.0/5
Easy and quick purchase.
Anonymous
•
Oct 26, 2024
5.0/5
5.0/5
I bought the car I had been leasing for close to 4 years.
Anonymous
•
Oct 25, 2024
5.0/5
5.0/5
Great salesman, Vargas is why I would be happy to come back.
Anonymous
•
Oct 25, 2024
5.0/5
5.0/5
Cameron made the experience of purchasing a vehicle extremely easy. It was stress free! Thank you.
Anonymous
•
Oct 25, 2024
5.0/5
5.0/5
Visit was two fold, but we will focus on Don Mitchell for this survey. I have enjoyed bringing my son's is350 in for service during the past year and a half, mainly because I was presented with a different Lexus loan car to drive each time. So, after getting to know my various options and working with the stellar service team, I finally decided I was going to purchase a new Lexus of my own. I had owned my prior vehicle for over 17 years, a 2007 Lincoln MKX. Bryan introduced me to Don, who was amazing throughout the entire buying process, especially for putting up with all of me. Don helped find the perfect Lexus - is500 F SPORT. He educated me about the car, kept me informed throughout the waiting period, and even helped me learn a little bit of patience while my car traveled here from Tahara, Aichi, Japan, staying in touch the entire time. Growing up in Detroit, and having family in the Big 3, I had been use to a build and order model, with an easy buying process. Don made my experience easy and fun throughout, making certain I understood the long term benefits of owning a Lexus, available vehicle protection & warranty options, and finance options. This is my very first not Chrysler, GM, or Ford car. I am looking forward to enjoying my Lexus and being part of the Park Place Plano Lexus family. I simply can not thank Don and the team enough.
Anonymous
•
Oct 24, 2024
5.0/5
5.0/5
It was Amazing, just like Lexus said it would be!
Anonymous
•
Oct 24, 2024
5.0/5
5.0/5
Greg is a very good Lexus rep - very knowledgeable