Slick not in a good way. Was told you were same dealership as grapevine and could use Costco auto buying program. Never saw invoice. Vehicle interested in was placed on showroom floor so that we could not turn on and see that it has lesser 8” screen than the one we were comparing with. Paid same price as if getting bigger screen. Not at all similar experience as previous two purchases. Nice salesman, but poor tactics. At least my husband got the color he wanted. Not returning. Addendum. I was contacted by sales manager. He commented on my review stating that they were willing to switch vehicles for a vehicle that had the 12.5” monitor we thought we were getting for the same price. That was not my understanding. He did not mention the same price, but mentioned that we got an extra $500 off. That was the loyalty offer we were to get for the purchase of two previous Lexus vehicles. As for the price, we paid the same price for this vehicle, all incentives considered, as if we received a vehicle with the 12.5” screen. Our purchase should have been $1000 less ( approximately) due to the vehicle having the inferior 8” screen. I still feel very much the same after this interaction.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Viktor was an absolute delight. He made the whole process, very enjoyable and easy.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Raymond was fantastic and took care of everything I needed.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Rodney Reagan was extremely professional and so very helpful. I have been a Lexus driver for. more than twenty- five years, and can’t recall a better experience than the one with Rodney when deciding to purchase another car.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Great and very professional experience the way should I expected..Thank you Naseem Mushtaq really appreciated for all ur services
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Great experience working with Melissa Bryant purchasing a new Lexus!
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Everything went smoothly. We have worked with Darren Wagoner for many years and he always goes above and beyond.
Anonymous
•
Apr 1, 2026
5.0/5
5.0/5
Nicholas Hawley was very helpful with getting everything with leasing our car.
Anonymous
•
Mar 31, 2026
5.0/5
5.0/5
I enjoyed having the loaner vehicle while my vehicle was being serviced. The service advisor provided regular updates regarding the status of the repair order.
Slick not in a good way. Was told you were same dealership as grapevine and could use Costco auto buying program. Never saw invoice. Vehicle interested in was placed on showroom floor so that we could not turn on and see that it has lesser 8” screen than the one we were comparing with. Paid same price as if getting bigger screen. Not at all similar experience as previous two purchases. Nice salesman, but poor tactics. At least my husband got the color he wanted. Not returning. Addendum. I was contacted by sales manager. He commented on my review stating that they were willing to switch vehicles for a vehicle that had the 12.5” monitor we thought we were getting for the same price. That was not my understanding. He did not mention the same price, but mentioned that we got an extra $500 off. That was the loyalty offer we were to get for the purchase of two previous Lexus vehicles. As for the price, we paid the same price for this vehicle, all incentives considered, as if we received a vehicle with the 12.5” screen. Our purchase should have been $1000 less ( approximately) due to the vehicle having the inferior 8” screen. I still feel very much the same after this interaction.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Viktor was an absolute delight. He made the whole process, very enjoyable and easy.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Raymond was fantastic and took care of everything I needed.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Rodney Reagan was extremely professional and so very helpful. I have been a Lexus driver for. more than twenty- five years, and can’t recall a better experience than the one with Rodney when deciding to purchase another car.
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Great and very professional experience the way should I expected..Thank you Naseem Mushtaq really appreciated for all ur services
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Great experience working with Melissa Bryant purchasing a new Lexus!
Anonymous
•
Apr 2, 2026
5.0/5
5.0/5
Everything went smoothly. We have worked with Darren Wagoner for many years and he always goes above and beyond.
Anonymous
•
Apr 1, 2026
5.0/5
5.0/5
Nicholas Hawley was very helpful with getting everything with leasing our car.
Anonymous
•
Mar 31, 2026
5.0/5
5.0/5
I enjoyed having the loaner vehicle while my vehicle was being serviced. The service advisor provided regular updates regarding the status of the repair order.