Kariel was very nice. Not the typical ‘car salesman’ that nobody wants! I have a GS that I purchased years ago at Park Place on Lemmon. Importance of customer service and attention to details are obvious
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
I had the pleasure of working with Kenneth Adkins. He was patient informative and knowledgeable. I drove from Georgetown TX because of the exceptional reviews Plano Lexus received. I had a remarkable buying experience. Kenneth was A+++ throughout the process.Thanks!Patrick.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
It was great! All the details were taken care of timely!
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
My car advisor Mr. Leandro Gonzalez has excellent customer service. Very professional and explained very well what was needed after car inspection. He is very mindful of the comfort of customers.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
Brett Rogers is great.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
Awesome
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
I just bought a new 2026 Lexus, so I brought in my old 2016 NX to get it detailed to get it ready to sell and I specifically requested Carlos Rubio to detail it because I had heard he was the best. I didn't get to meet him, but he absolutely knocked it out of the park on my NX. I keep my cars very clean, but he took it to another level, and it literally did look like it just rolled off the assembly line. I could not have been happier about how it turned out and once I listed it for sale, I literally sold it at a premium to the first guy he came to look at it! I plan to stop by the dealership this week to meet him and give him a cash tip, if allowed, for the excellent job!
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
Nick Hawley was great!
Anonymous
•
Mar 15, 2026
5.0/5
5.0/5
Sales person was very helpful in researching vehicle options and not pushy. He was more aggressive in recommending add on warranties.
Kariel was very nice. Not the typical ‘car salesman’ that nobody wants! I have a GS that I purchased years ago at Park Place on Lemmon. Importance of customer service and attention to details are obvious
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
I had the pleasure of working with Kenneth Adkins. He was patient informative and knowledgeable. I drove from Georgetown TX because of the exceptional reviews Plano Lexus received. I had a remarkable buying experience. Kenneth was A+++ throughout the process.Thanks!Patrick.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
It was great! All the details were taken care of timely!
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
My car advisor Mr. Leandro Gonzalez has excellent customer service. Very professional and explained very well what was needed after car inspection. He is very mindful of the comfort of customers.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
Brett Rogers is great.
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
Awesome
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
I just bought a new 2026 Lexus, so I brought in my old 2016 NX to get it detailed to get it ready to sell and I specifically requested Carlos Rubio to detail it because I had heard he was the best. I didn't get to meet him, but he absolutely knocked it out of the park on my NX. I keep my cars very clean, but he took it to another level, and it literally did look like it just rolled off the assembly line. I could not have been happier about how it turned out and once I listed it for sale, I literally sold it at a premium to the first guy he came to look at it! I plan to stop by the dealership this week to meet him and give him a cash tip, if allowed, for the excellent job!
Anonymous
•
Mar 16, 2026
5.0/5
5.0/5
Nick Hawley was great!
Anonymous
•
Mar 15, 2026
5.0/5
5.0/5
Sales person was very helpful in researching vehicle options and not pushy. He was more aggressive in recommending add on warranties.