My experience at Park Place Lexus in Plano was extremely positive. Roberto was very helpful and knowledgeable of the RX model. The entire process was simple and quick.

Good

Great sales experience

Always nice to work with Joel and his team !

I had multiple visits to choose my vehicle, and each time was greeted by friendly, helpful sales people and support staff.

Don & Andrew are great. Knowledgeable, engaged, personable! It's a pleasure to work with them.

Great, easy and fast experience!

Professionalism and courteous

Great as always!

Overall I’m finally satisfied with my purchase. My lease was ending on my Porsche Macan and Park Place Plano was not going to have an NX 350 F Sport in stock with the interior and exterior colors that I wanted. I decided to purchase a vehicle at their sister dealership in Grapevine, only to find out after the purchase they there was not a way to open the trunk from the inside of the car! Frustrated and disappointed, We reached back out to Plano and we were able to secure a car with a deposit that was being built with all the features that I wanted. The sales team kept me updated when the vehicle was being built, completed, and in transit. Once it arrived, I was thrilled and I’m so glad I decided to purchase this vehicle despite the upset from the first transaction.