Carl is great.

We were very impressed with the customer service at Park Place Lexus of Plano. From the moment we walked in to the time we drove off the lot with our new TX, Hughes took care of us every step of the way. He was very professional and knowledgeable and was able to put us in the SUV we love. We appreciated that he was not only our salesman but also the finance guy and worked with us to find the right options for us. In addition to setting up our toll tag and the Lexus app for us, Hughes even gave our 4 year old son a gift (a matching matchbox car of our new vehicle) which highlighted Hughes’s impeccable customer service and attention to detail.

Great to work with Tony.

Drove from San Antonio to purchase vehicle. Kaden and Mark were both extremely professional and helpful.

Kenneth Atkins is outstanding to work with. We have purchased 4 vehicles from him and he is the best.

Andrew is really knowledgeable and takes his time. He answers any and all questions we have and is really honest and forthcoming.Chris Brunner is also the reason we love this location, he always looks out for us and his team is unmatched.

Tristan Capehart is truly exceptional and the primary reason our family continues to return to Park Place Plano Lexus. Over the years, our family has purchased 19 Lexus vehicles from this dealership, and that loyalty exists for one reason: Tristan.He consistently goes above and beyond for his clients and genuinely cares about ensuring every detail is handled correctly—from vehicle selection to final setup. His professionalism, integrity, and attention to detail are unmatched, and he always makes sure we feel confident and completely satisfied with our purchase.Most recently, we purchased a Lexus GX550, and Tristan once again demonstrated why he is so special. Despite being ill, he proactively reached out the night before our scheduled visit to ensure we were fully taken care of. He personally arranged for his colleague, Melissa Bryant, to assist us—and that level of foresight and ownership speaks volumes about his character.Melissa was outstanding. She was attentive, knowledgeable, and extremely caring, and she ensured the entire process went smoothly. At no point did we feel rushed or overlooked. It was clear she was invested in making the experience seamless and positive.Park Place Plano Lexus is incredibly fortunate to have professionals like Tristan Capehart and Melissa Bryant. Tristan, in particular, is an invaluable asset to your dealership, and I sincerely hope his dedication, loyalty, and impact are recognized and rewarded appropriately.Thank you for continuing to deliver the level of excellence that keeps our family coming back time and time again.

Ryan was top tier with his customer service, I appreciated how he was considerate of my time.

Everything was good just the price negotiation did not go as smooth as we wanted

awesome