I was a autotrader.com customer, looking for a used car for my daughter. I got a quick/initial email response from Naseem. But then the communication stopped, and I called numerous times and spoke with 3 people to try to get information. Naseem called me once, was supposed to call me back and never did. I phoned again, and Mauricio took over, and he was wonderful. I am in Austin, TX so to make a trip for a used car is a big effort. Mauricio got that, did a facetime session with me, explained how he could help me with the process and all the details. I can't say enough great things about him. We bought the car, and had a little blip in the last stretch with the mirror getting damaged in the final car wash, but the dealership is one of integrity and gave us a credit to get the issue fixed in Austin. Everyone is happy and everything went well in the end. The 4 star rating is because of the initial lapse and issue with communication with Naseem. Once Mauricio took over, it was 5 star for sure.
Anonymous
•
Aug 8, 2022
5.0/5
5.0/5
Z was a pleasure to work with.
Anonymous
•
Aug 8, 2022
5.0/5
5.0/5
Great experience
Anonymous
•
Aug 7, 2022
5.0/5
5.0/5
Amazing throughout the process. No pressure at all during entire time.
Anonymous
•
Aug 5, 2022
5.0/5
5.0/5
Ken is an excellent guy! He really listened to me about what I wanted. He was very professional and humorous. I most definitely refer him as well as Park Place.
Anonymous
•
Aug 5, 2022
5.0/5
5.0/5
Dean McCaskill was an outstanding salesmen. He took the time to be sure that I was comfortable and understood all the options that were available to me
Anonymous
•
Aug 1, 2022
5.0/5
5.0/5
I really enjoyed the experience of buying my car here. Tracy did a really great job answering my inquiries and concerns. I will definitely be a repeat customer.
Anonymous
•
Jul 30, 2022
5.0/5
5.0/5
I purchased my car online but Ryan’s response was timely and perfect. I could get my car without any frustration.
Anonymous
•
Jul 29, 2022
5.0/5
5.0/5
The experience was great.
Anonymous
•
Jul 29, 2022
5.0/5
5.0/5
My experience with Park Place Plano was stellar from the first call to leaving the lot with my new (Preowned) Scion! Mr. Naseem Mushtaq was exceptional in every degree. He is a seasoned representative for Park Place and served us with professionalism and compassion. Thank you!
I was a autotrader.com customer, looking for a used car for my daughter. I got a quick/initial email response from Naseem. But then the communication stopped, and I called numerous times and spoke with 3 people to try to get information. Naseem called me once, was supposed to call me back and never did. I phoned again, and Mauricio took over, and he was wonderful. I am in Austin, TX so to make a trip for a used car is a big effort. Mauricio got that, did a facetime session with me, explained how he could help me with the process and all the details. I can't say enough great things about him. We bought the car, and had a little blip in the last stretch with the mirror getting damaged in the final car wash, but the dealership is one of integrity and gave us a credit to get the issue fixed in Austin. Everyone is happy and everything went well in the end. The 4 star rating is because of the initial lapse and issue with communication with Naseem. Once Mauricio took over, it was 5 star for sure.
Anonymous
•
Aug 8, 2022
5.0/5
5.0/5
Z was a pleasure to work with.
Anonymous
•
Aug 8, 2022
5.0/5
5.0/5
Great experience
Anonymous
•
Aug 7, 2022
5.0/5
5.0/5
Amazing throughout the process. No pressure at all during entire time.
Anonymous
•
Aug 5, 2022
5.0/5
5.0/5
Ken is an excellent guy! He really listened to me about what I wanted. He was very professional and humorous. I most definitely refer him as well as Park Place.
Anonymous
•
Aug 5, 2022
5.0/5
5.0/5
Dean McCaskill was an outstanding salesmen. He took the time to be sure that I was comfortable and understood all the options that were available to me
Anonymous
•
Aug 1, 2022
5.0/5
5.0/5
I really enjoyed the experience of buying my car here. Tracy did a really great job answering my inquiries and concerns. I will definitely be a repeat customer.
Anonymous
•
Jul 30, 2022
5.0/5
5.0/5
I purchased my car online but Ryan’s response was timely and perfect. I could get my car without any frustration.
Anonymous
•
Jul 29, 2022
5.0/5
5.0/5
The experience was great.
Anonymous
•
Jul 29, 2022
5.0/5
5.0/5
My experience with Park Place Plano was stellar from the first call to leaving the lot with my new (Preowned) Scion! Mr. Naseem Mushtaq was exceptional in every degree. He is a seasoned representative for Park Place and served us with professionalism and compassion. Thank you!