Great service and time spent purchasing my new car

I bought my lease car and Cameron Drackett did an excellent job explaining the process of buying the vehicle. He was very efficient in doing the paperwork, making the experience pleasant. As always, Lexus's sales and service advisers are outstanding and create the ongoing reputation of excellence at Lexus.

I was a autotrader.com customer, looking for a used car for my daughter. I got a quick/initial email response from Naseem. But then the communication stopped, and I called numerous times and spoke with 3 people to try to get information. Naseem called me once, was supposed to call me back and never did. I phoned again, and Mauricio took over, and he was wonderful. I am in Austin, TX so to make a trip for a used car is a big effort. Mauricio got that, did a facetime session with me, explained how he could help me with the process and all the details. I can't say enough great things about him. We bought the car, and had a little blip in the last stretch with the mirror getting damaged in the final car wash, but the dealership is one of integrity and gave us a credit to get the issue fixed in Austin. Everyone is happy and everything went well in the end. The 4 star rating is because of the initial lapse and issue with communication with Naseem. Once Mauricio took over, it was 5 star for sure.

Z was a pleasure to work with.

Great experience

Amazing throughout the process. No pressure at all during entire time.

Ken is an excellent guy! He really listened to me about what I wanted. He was very professional and humorous. I most definitely refer him as well as Park Place.

Dean McCaskill was an outstanding salesmen. He took the time to be sure that I was comfortable and understood all the options that were available to me

I really enjoyed the experience of buying my car here. Tracy did a really great job answering my inquiries and concerns. I will definitely be a repeat customer.

I purchased my car online but Ryan’s response was timely and perfect. I could get my car without any frustration.