Communication about updates or asking for updates over the 4 days the car was there for an alignment was bad. I understand it was holiday time, but when I called I never got a answer on the status of the car or any update.

went smoothly.

I experienced a high level of professionalism and courtesy from Kal Farris. Excellent job!

It’s the first time I’ve been disappointed with the service. And, I don’t mean the actual work done. I didn’t realize your car isn’t worked on if your service rep isn’t at work. I brought my car in for a recall repair on the 20th at 8am. I didn’t get it until the 22nd at 4:30. I got a ticket for parking in a handicap spot because I forgot. Totally my fault. It just added to very bad day. I could have brought my car in on the 22 nd when the service agent was at work. I guess I need to ask before I bring the car in the next time.

Great experience as always. Great leadership at the store leading to great team members. Always a pleasure doing business here. Ryan Bacsafra provided me a superb purchase experience.

Purchased new RX350h. Darren Wagoner provided outstanding service and assistance during the entire purchasing process.

Great service

Tiffany took great care of me from the appointment to the completion . A great service on my vehicle .

Everyone was nice, polite and answered all questions.

Ken Adkins made the process so easy.