Kenneth was very accommodating. Paperwork was a little too much but we were able to fijisnjitnin two hours or so.

Everyone is very professional and welcoming.

Awful experience, I will never go back here. No one answers the phone and no one calls back, they just ignore you after they screw you over. Had to buy 4 new tires the day after I bought it.

good experience

I had an incredibly positive experience at Park Place Plano. As a single woman, I’ve always felt intimidated and uneasy about visiting dealerships, but Erin completely changed that for me. She made the entire process easy, comfortable, and stress-free.Erin was never pushy — instead, she was patient, extremely helpful, and explained everything in detail so I felt confident in my decisions. The process was smooth, quick, and truly enjoyable. She even delivered my car to me, which was such a thoughtful touch.I left feeling confident, supported, and very, very happy with my experience. I highly recommend Erin at Park Place Plano!

Knowledgeable salesperson

Appreciate Scott Gillett's shepherding of me through the process. I was in and out quickly ... Scott, insured I had done what need and explained the results in detail. I really appreciate his experience and he just came back from surgery ... what a trooper. He strong believes in an excellent customer experience.

Gustavo was outstanding with his support and guidance. I plan to make him my Service Advisor for future activities.

Dear Daniel Moore,I wanted to take a moment to share some feedback about my recent experience working with Kal Farris. From the very beginning, Kal stood out for his responsiveness, patience, and personable approach. He took the time to understand what I was looking for and made the entire process smooth and enjoyable.His expertise and professionalism were exceptional, but what really impressed me was how genuinely welcoming he was. Kal made me feel truly appreciated for being there — something that’s rare to find. It’s clear he takes great pride in his work and in representing the Lexus brand.Please extend my thanks to Kal for setting such a high standard of customer care. He’s an outstanding representative of your team.Sincerely,Kenton Arsenault

It was time consuming and laborious. I didn’t enjoy purchasing a new car. The car was clean but very dusty.