Joe, my dealer, was fantastic in every respect. Patient, attentive and prompt. I actually came in just planning on test driving between the regular RX 350 and the 350 hybrid as I was still unconvinced between the two. I had a deposit at Park Place Grapevine and he asked if I could earn his business and I told him I was open to it and go figure I ended up buying the car from him because of his willingness to listen and work with me to seal a deal better than I could get at Park Place Grapevine. Business is business and all is fair. He is an absolute asset to your dealership.
Anonymous
•
Jun 14, 2026
5.0/5
5.0/5
Very professional and pleasant to deal with.took care of my vehicle and explained everything
Anonymous
•
Jun 14, 2026
5.0/5
5.0/5
This is on behalf of my recently deceased daughter (the customer). Sean Afrouzi, I don't know how I would manage without his assistance. I thank God for such an amazing, professional, compassionate, honest, and caring individual. Lexus is blessed to have him. Diego (in Service Dept) is also another amazing individual to work with. He too was patient, compassionate, caring and very helpful. Thanks...Lavern Morris-Bracy
Anonymous
•
Jun 13, 2026
5.0/5
5.0/5
Park Place Lexus is my favorite dealership. I have purchased three automobiles there, all from Kenny Adekoya. Service Advisor, Michael Corona has always been great. Luis was helpful as well, I didn’t get his last name.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Very nice dealership. We got excellent service.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Fabulous as always
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Genesis Martinez at Park Place Plano Lexus did a fabulous job. Friendly, fast, professional, and knowledgeable. She made the experience exactly what is expected at a Lexus dealership.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
very good
Anonymous
•
Jun 12, 2026
2.0/5
2.0/5
If I am not mistaken, this survey is for the experience with the service I received for body repair. If that is the case there are couple of things. 1. There was not a loaner available, so I was given a car that is not normally given as a loaner. There was no gas in the car. I live over an hour away, but had an appointment that was 45 minutes away. By the time I got to my appointment the car was on "E."
Joe, my dealer, was fantastic in every respect. Patient, attentive and prompt. I actually came in just planning on test driving between the regular RX 350 and the 350 hybrid as I was still unconvinced between the two. I had a deposit at Park Place Grapevine and he asked if I could earn his business and I told him I was open to it and go figure I ended up buying the car from him because of his willingness to listen and work with me to seal a deal better than I could get at Park Place Grapevine. Business is business and all is fair. He is an absolute asset to your dealership.
Anonymous
•
Jun 14, 2026
5.0/5
5.0/5
Very professional and pleasant to deal with.took care of my vehicle and explained everything
Anonymous
•
Jun 14, 2026
5.0/5
5.0/5
This is on behalf of my recently deceased daughter (the customer). Sean Afrouzi, I don't know how I would manage without his assistance. I thank God for such an amazing, professional, compassionate, honest, and caring individual. Lexus is blessed to have him. Diego (in Service Dept) is also another amazing individual to work with. He too was patient, compassionate, caring and very helpful. Thanks...Lavern Morris-Bracy
Anonymous
•
Jun 13, 2026
5.0/5
5.0/5
Park Place Lexus is my favorite dealership. I have purchased three automobiles there, all from Kenny Adekoya. Service Advisor, Michael Corona has always been great. Luis was helpful as well, I didn’t get his last name.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Very nice dealership. We got excellent service.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Fabulous as always
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
Genesis Martinez at Park Place Plano Lexus did a fabulous job. Friendly, fast, professional, and knowledgeable. She made the experience exactly what is expected at a Lexus dealership.
Anonymous
•
Jun 12, 2026
5.0/5
5.0/5
very good
Anonymous
•
Jun 12, 2026
2.0/5
2.0/5
If I am not mistaken, this survey is for the experience with the service I received for body repair. If that is the case there are couple of things. 1. There was not a loaner available, so I was given a car that is not normally given as a loaner. There was no gas in the car. I live over an hour away, but had an appointment that was 45 minutes away. By the time I got to my appointment the car was on "E."