Genesis Martinez at Park Place Plano Lexus did a fabulous job. Friendly, fast, professional, and knowledgeable. She made the experience exactly what is expected at a Lexus dealership.

very good

If I am not mistaken, this survey is for the experience with the service I received for body repair. If that is the case there are couple of things. 1. There was not a loaner available, so I was given a car that is not normally given as a loaner. There was no gas in the car. I live over an hour away, but had an appointment that was 45 minutes away. By the time I got to my appointment the car was on "E."

It was okay, except I believe the paper that registration sticker was on needs to be kept, but your service replaced sticker on the windshield but the paper is missing.I am contacting via text about this but no response.Also I was not happy the sales sold me the maintenance package not telling me there was expiration date, and finding it is expiring while I was not able to use close to you offered.

Professional and good

Joe is good, friendly and welcoming, answered all our questions patiently

Great friendly fast service. Easy scheduling, love the loan car service, was in and out on a flash. My service agent was great. Great communicator and very helpful!

Salesman was most helpful, great recommendations, selections from ample inventory in stock.

Professional and quick to a solution

Excellent experience. Greg Ebenholtz was efficient and knowledgeable and very helpful.