Everything was awesome. Tire was replaced and car realigned. Washed and cleaned. It was beautiful and perfect when done!

Staff was very helpful and kind.

Scott makes the process of bringing car in for service and explaining car needs and easy and trusting event. Jack at the technology desk was also very helpful with solving issues I was having .

My advisor, Michael, was especially helpful

Very pleasant experience. My service advisor, Hailey Ramirez is the best. She is very knowledgeable, professional and very helpful. Highly recommend her to anyone!

Hailey is awesome as usual! We did find an issue with using the portal to reach out where it sent messages to the desk phone not her mobile.

Everyone is great

My car always drives like new after its service. Great dealership - they care about their customers. Rachil is a great customer service rep.

I have not been to Park Place to have my car serviced for several years but have bought all our cars there since 1990. Saleh was my service rep. and the experience was less than desired.1. Waited 10 minutes in the bay before anyone came (I know you do 300+ cars/day).2. Saleh said he'll call to keep me updated and never did. I had to call him (no one informed me of the app that tracked service progress).3. Asked to have 2 items (seat buckle cover and another item) be put back in place since I wasn't' sure where they went. They were still in my car when I came to pick it up.4. Came back at 5 pm the next day to pick up the car, per Saleh. He was gone so I found another rep that I paid for service.5. No instruction on how to get my car so I waited int he bay for 15 minutes and then ask the bay desk about my car. They said I should have bought the paid invoice to them so they could get my car. Wish the rep had taken time to inform me of this as well.6. FINALLY, I left 2 voicemails for Saleh after I picked up the car. Still waiting for a return phone call.Your service reps need better training as they assume all customers know the procedure. May be worth the trip to Sewell next time.

Rachil was great