My overall experience was mixed. The staff were polite and professional throughout the purchase, but there was a major issue that I feel is important to address in detail. The vehicle I purchased was a fresh listing on the website with no photos yet. The online listing and the client proposal both indicated around 20,500 miles. Based on the options I was specifically looking for, I recognized the vehicle and moved forward with the purchase. However, when I saw the car in person, the actual odometer reading was just over 30,700 miles a discrepancy of nearly 10,000 miles. Mileage is one of the most important factors in determining a car’s value. A difference of 10,000 miles is not a minor oversight, it directly impacts long-term value, warranty considerations, and customer trust. If I hadn’t been paying close attention, I could have taken delivery of a car with far more miles than advertised, and many customers might not have noticed until it was too late. To the dealership’s credit, they did acknowledge the mistake and offered $1,000 off to help resolve the situation, which I accepted. While I appreciate that gesture, it does not change the fact that such a significant error should not occur in the first place. Customers should be able to rely on the accuracy of the dealership’s advertising and documentation without needing to double check basic information like mileage. I am sharing this feedback not to be negative, but because accuracy and transparency are critical to building trust. I hope management takes this seriously and ensures that all vehicle postings and proposals are thoroughly reviewed before being presented to customers. The staff worked hard to complete the sale, but trust is just as important as professionalism, and this experience left me with concerns.

For the first time in my life, buying a car was an easy experience.

Everyone spoke to us, friendly, polite and professional.

JORGE AND SHAWN were very responsive to my requests

very professional and friendly

Overall very good experience, especially with our sales person. However, the car was not cleaned very well and I did not leave with my paperwork such as the contract, BO, etc.

Very professional

....

Andreas is an amazing salesman

EZ in and out