I had a great experience purchasing my vehicle. Dylan was friendly informative and patient and he made this process very seamless. I’m very pleased with my purchase.

Had allMy issues taken care of.

Amazing as always. We came in to get a service on my 2016 CLS and ended up leaving with a 2025 GLS!

Not over the top, but I felt pressured for an alignment when checking in. It seems that should only be discussed with my advisor after a tech analysis rather offered at check in.

My experience at Mercedes-Benz Park Place turned out to be exceptional. While things started off a little rough, the team truly stepped up and made it right.Ken was the first to assist me and was very helpful from the beginning. Although there were limits to what he could personally resolve at the time, he remained professional and supportive throughout the process.Darren stepped in and made sure the issue with my tires was corrected and that my vehicle was properly handled regarding the CPO certification. He addressed the concerns directly and worked to ensure everything was resolved the right way. I truly appreciate his leadership and accountability in making sure the situation was fixed.And then Terry put the icing on the cake. He went above and beyond to make sure I left completely satisfied. His attention to detail, follow-through, and the thoughtful gift he gave me made the entire experience feel special and personal. He didn’t just close a deal — he created a memorable experience.In the end, I drove away with a beautiful vehicle and a smile on my face. I’m grateful for the effort the entire team put in to make things right.

Everything was quick and easy. They made it more convenient for me than I thought it was going to be. I had more cars than I could drive and they needed to do some recalls, so they offered to ship it to me for free. Now I'm just waiting to get it. Hopefully that part will be smooth as well.

Dylan was a pleasure to work with. Very professional and accommodating.

Annie was the best advisor I've had in my 6 years of going to Park Place Arlington. She was very communicative and listened to my concerns. Outstanding service, would love to work with her again.

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The most efficient and enjoyable car buying experience I have ever had. She is my dream car!!