Service and my rec was great

No problems on the day of the service but after paying $1100 to have a problem corrected, 24 hours later all sensor lights are back on and my vehicle is running the same which is not very good. Super disappointed because I will have to return and spend another day tsitting around the shop. Very inconvenient

I recently scheduled an appointment to have my car serviced. The wait time was longer than expected and the service team failed to reset the service light. I am now required to make another appointment to have the service light reset.

Was very upset I’m paying for something I can’t use under their circumstances that I didn’t know about left there unsatisfied sad face

Park Place Mercedes Benz Arlington always has the best of everything. From staff to facilities I always feel welcome there.

Angel Perez is great at customer service. And goes extra mile to be helpful.

My experience was excellent and professional! I was very pleased with my experience at Mercedes Park Place Arlington! I was kept informed of what was going on with my car. Jose took care of my car with such professionalism.

I cannot say enough wonderful things about the service I consistently receive from Jose Villareal, my service advisor at Park Place Mercedes-Benz Arlington. Jose is tremendous and truly represents what exceptional customer service should look like.I recently had a flat tire and had to have my car towed to the dealership. From the moment the car arrived, Jose made sure everything was handled quickly and efficiently and kept me informed throughout the entire process. Having someone communicate so well and make sure I knew exactly what was happening made an already stressful situation so much easier.What meant even more to me was Jose’s compassion. My mother had just passed away, and I was going through an incredibly difficult time. He was aware of my circumstances and treated me with such kindness, patience, and understanding. That level of genuine care goes far beyond simply providing great automotive service.Jose, thank you for always taking such wonderful care of me and my vehicle. I appreciate you more than you know. Park Place is very fortunate to have you representing them. Exceptional service from an exceptional person.

Always a great experience. My only negative is every time I bring my car in they automatically change my wiper blades and I know that is not necessary. Besides charging me $50 every time without getting authorization. That is nickel and diming I don’t think is a positive.

My experience was good. Cody made sure my car repairs were taken care of in a timely manner and he's always very professional