We had the pleasure of having Mr Holman as our Service Advisor and was treated with professionalism and courtesy. He kept us informed of our vehicle’s status via text messages and assisted us with renting a car when it was indicated that our car needed more extensive repair. Overall, we were completely satisfied with our experience.

Great service. What would have made this a 5 star experience would have been the following:- if a client calls stating their needing a tow to the service center and the service center closes in 30 mins (which means it will close before the tow truck driver arrives) then service center should coordinate a loaner drop off to the client at their emergency site (which was less than 10 mins away) . Thats the level of service I would expect being a 6 year+ Mercedes owner.

It was a great experience.

My experience is great with me advice Veronica.

Happy with the service.

Rep was polite and informative.Service was very fast.

Great service

Russell is always professional

Great team, great service. Got us squared away perfectly

Mercedes Park Place in Arlington has the best service in town. Everyone as always making sure everything goes well. Thank you for all you do!!